NHS Account Manager - Bristol, United Kingdom - Mi Hub

Description

Job Overview

Alexandra is the market leading provider of workwear in the UK with a 160-year history and Royal Warrant. The business is both enjoying and focused on further strong growth in both domestic and international markets. By joining Alexandra, you will become part of Mi Hub which includes the following brands, Dimensions, Yaffy and Affinity.

Key to Alexandra's success, this role within the team is responsible for supporting that success by driving growth in your designated Portfolio. We expect you to act as a brand ambassador forming a unique partnership with each customer, new and old, by having a deep understanding of their needs, fulfilled by your delivery of a long-term vision and strategy.

Job Purpose

Key Duties and Responsibilities

· Accountable for delivering the sales & margin targets for your defined accounts / portfolio, while also applying a wider business perspective, to support the delivery of both the strategy and the sales team objectives.

· Prospect for new customers and expand existing clients to maximise their business potential.

· Maintain regular contact with existing customers, in line with the business's agreed contact strategy, to both identify potential needs and stimulate new sales opportunities.

· Work alongside the Account Executive Team to optimise call and journey plans to maximise your/their selling activities.

· Structure weekly/Quarterly face to face new business and contract review meetings to develop growth and retention within the portfolio.

· To develop and implement strategic business plans/pipelines to deliver clear aims, objectives and defined milestones aligned to the defined company standards.

· Develop and maintain strong internal and external stakeholder relationships.

· Manage customer expectations and in turn work collaboratively with Internal stakeholders to manage risks and uncertainties whilst delivering to plan.

· Work effectively on leads passed through the business whilst also having a clear plan to also acquire leads through targeted self-generation.

· Initiate and drive Bespoke Product lifecycles, securing customer underwrites unless otherwise agreed. Adhere to the Company standards, SOX controls and maintaining the high levels of trust and expertise that reinforce our reputation.

· Take commercial accountability for key non-financial measures including forecasting accuracy, debt, product and pricing accuracy.

· Bring the customer closer to our Company, creating broader deeper relationships.

· Identify opportunities to build the Alexandra Brand profile either within their business or in the Marketplace they compete.

· Proactively deepen customer and market knowledge to inform the business planning and account priorities.

· Create and deliver strong commercial proposals using PowerPoint, Excel and Word

· Review and support internal stakeholders to deliver Tenders and Presentations in a timely manner.

· Complete strong preparation and planning for account engagement, securing support and alignment internally.

**This role can be undertaken from one of our office locations (Stoke Gifford or Castle Donington, however there will be travel expected to visit Scotland once every 3 weeks.