- Hard working with a finishers attitude.
- Dynamic in a changing environment.
- A responder not a reactor.
- Communicative at all levels of stake holder.
- Drive feedback and customer openness.
- Understanding and able to show empathy whilst formulating the best resolve for all involved.
- Able to energise a team.
- Promoting positive thought when all others seem negative.
- Process focused with a view to learning the best way to find a solution, then sharing the lessons learnt so as to continually improve performance benchmarks.
- Have the ability to helicopter out of the noise, look in, be objective and then making decisions and following through the pathway to conclusion.
- Able to prioritise works aiming at client satisfaction and commercially acceptable results.
- Working closely with accounts ensuring invoicing and sales progress in a continuous way to completion.
- Have some experience in and around a trade qualified environment. Not necessarily trade qualified in person.
- Able to accept and learn from situations other may see as a failure.
- Able to ask when needing help and not feeling inferior when doing so.
- Able to assist in B 2 b Sales.
- Involved with tender preparation and presentations.
- Able to set targets, measure output and understand commercial strategic goals.
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Service Desk Manager - Fleet, United Kingdom - Omega Personnel Limited
1 month ago
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Description
A helpdesk or service desk is the beating heart of a company, especially a company that works as the fourth emergency service for our customers and clients.
This role is office based 5 days per week.The client wants to invest in a person, so they grow affectively and create a noteworthy profile within Facilities Management, whilst enjoying the challenge.
No one day is the same that's why we love Facilities Management.The person we seek needs to be.