Finance Income Officer - London, United Kingdom - Page Personnel Public Sector & Not for profit

Page Personnel Public Sector & Not for profit
Page Personnel Public Sector & Not for profit
Verified Company
London, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

You will provide effective and efficient resident account management with the objective to reduce arrears, maximise the collection of income and sustain residents.


Client Details
A large, well established housing association with lots of plans for continued growth.


Description

The duties of the Finance Income Officer include:

  • To manage low level account collection for rent and arrears
  • To call customers in relation to their rent account, in order to collect payments, set up pay arrangements
  • To manage the direct debits process
  • To undertake administration duties relating to customer accounts
  • To undertake the collection of debts

Profile

The successful Finance Income Officer:


  • Strong numeracy, literacy and communication skills with a minimum pass in Mathematics and English at GCSE level or equivalent
  • Be an excellent communicator when managing customer queries using the most appropriate method of communication, to ensure you provide an excellent customer focused service
  • To consistently work with integrity, professionalism, empathy and consideration
  • Experience of dealing with customers in a pressurised environment and using positive negotiation skills to reach mutually acceptable outcomes
  • Be an excellent communicator, politely & professionally deal with customer queries using the most appropriate method of communication

Job Offer

The successful Finance Income Officer will receive:

  • Temporary (ongoing) employment
- £15ph-£17ph

  • January start date
  • Full training
  • Great training
  • Hybrid model following a month of training
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