Client Engagement Coordinator - Henley-On-Thames, United Kingdom - Cameo Consultancy (Recruitment) Limited

    Cameo Consultancy (Recruitment) Limited
    Cameo Consultancy (Recruitment) Limited Henley-On-Thames, United Kingdom

    2 weeks ago

    Default job background
    Full time Human Resources
    Description

    As Client Engagement Coordinator you will be working as part of a collaborative and supportive team for an established, independent marine business, based just outside Henley-on-Thames in a beautiful rural location. The role is full time and permanent (working one day at the weekend) offering a salary of between £30,000 and £35,000 DOE.

    Purpose of the role:

    Providing high levels of engagement with customers, building long term relationships, advising and selling vessels in this hands-on role.

    Key Accountabilities for the Client Engagement Coordinator:

    • Providing high levels of customer care over the phone and face to face
    • Proactively following up new and past leads
    • Updating and maintaining customer database
    • Assisting and advising customers with enquiries on sales and services
    • Attending boat shows
    • Conducting viewings
    • Facilitating negotiations between vendors and buyers
    • Converting leads
    • Gaining instruction to sell craft, writing specs and taking photos for marketing
    • Ensure all craft are priced within market value, in right condition
    • Closing sales, taking deposits, managing all administration
    • Preparing craft for handover, river trials
    • Performing works on all vessels, assisting with marine maintenance

    Key Skills Required for the Client Engagement Coordinator:

    • High levels of customer care and engagement, acts with customers in mind
    • Confident solution led problem solver
    • Sales and key account management experience within a sales environment
    • Strong communication and negotiation skills
    • An interest in boats and working outdoors would be an advantage
    • Excellent organisational and time management skills
    • Ability to build strong long-term relationships
    • Action orientated with a drive for results
    • High levels of accuracy and attention to detail
    • Ability to build positive working relationships
    • Adaptable in a changing environment
    • Proficient in Microsoft Office
    • Own transport due to remote location

    What's in it for you?

    • Salary of between £30,000 and £35,000 DOE
    • Support towards private healthcare after probation
    • Working for an established independent business with a collaborative and supportive culture
    • Training, progression and development
    • Discretionary bonus