CSM Manager - Tunbridge Wells, Kent, United Kingdom - Jump IT Recruitment

Description

My client is looking for someone either with experience in Product Management/Customer Success/ Relationship management within a tech environment. Build relationships with key contacts on your accounts and gain a deep understanding of their business needs.

Assist with the coordination of customer onboarding and help the implementation team define critical success criteria that correlate directly to the pain points described in the sales process.

Identifying potential up-sell opportunities for new recurring revenue and Professional services.
Three days a week in the office- Parking - Great Benefits.
A fantastic company to work for who will provide you with training and development within the company.