GP Receptionist - Blackburn, United Kingdom - St Georges Surgery

Description

Job summary

We currently have a job opportunity at StGeorges Surgery. You can join our teamin the role of Medical Receptionist.

We are a long-established, GP training practice of10,000 patients that is steadily growing. We are a happy, friendly place with severallong-serving staff members. We have afavourable reputation among the local population and excellent relationshipswith neighbouring practices. We wererated Good by CQC at our last inspection and our QOF achievements are high.

Main duties of the job

a.Maintainingand monitoring the practice appointment system

b.Managementof repeat prescriptions, ensuring they are processed accurately and efficiently

c.Processpersonal, telephone and e-requests for appointments

d.Actionincoming faxes when necessary

e.Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately

f.Signpostpatients to the correct service

g.Initiatingcontact with and responding to, requests from patients, team members andexternal agencies

h.Readcode data on EMIS WEB

i.Photocopydocumentation as required

j.Dataentry of new and temporary registrations and relevant patient information asrequired

k.Inputdata into the patients healthcare records as necessary

l.Directrequests for information SAR, insurance / solicitors letters and DVLAforms to the administrative team

m.Manageall queries as necessary in an efficient manner

n.Carryout system searches as requested

o.Maintaina clean, tidy, effective working area at all times

p.Monitorand maintain the reception area and notice boards

q.Supportall clinical staff with general tasks as requested

r.Scanningof patient related documentation and attaching scanned documents to patientshealthcare records

s.Manageworkflow tasks on a daily basis

About us

Ours is a clinical team of seven regular GPs (five ofwhom are partners), one Advanced Nurse Practitioner, two Practice Nurses andone HCA. The clinicians arewell-supported with a full team of administrative and management staff.

We are a forward-looking practice that promotes thedevelopment of ARRS roles and to this end, we currently host a PhysiciansAssociate, two Clinical pharmacists and a Mental Health Practitioner.

We value learning and development for the wholepractice, and we timetable several learning events and meetings through theyear. We train people in various stages of their careers, including medicalstudents, foundation year doctors and GP trainees.

Job responsibilities

a.Maintainingand monitoring the practice appointment system

b.Managementof repeat prescriptions, ensuring they are processed accurately and efficiently

c.Processpersonal, telephone and e-requests for appointments

d.Actionincoming faxes when necessary

e.Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately

f.Signpostpatients to the correct service

g.Initiatingcontact with and responding to, requests from patients, team members andexternal agencies

h.Readcode data on EMIS WEB

i.Photocopydocumentation as required

j.Dataentry of new and temporary registrations and relevant patient information asrequired

k.Inputdata into the patients healthcare records as necessary

l.Directrequests for information SAR, insurance / solicitors letters and DVLAforms to the administrative team

m.Manageall queries as necessary in an efficient manner

n.Carryout system searches as requested

o.Maintaina clean, tidy, effective working area at all times

p.Monitorand maintain the reception area and notice boards

q.Supportall clinical staff with general tasks as requested

r.Scanningof patient related documentation and attaching scanned documents to patientshealthcare records

s.Manageworkflow tasks on a daily basis

Qualifications

Essential

Desirable

Experience

Essential

Desirable