Parts Advisor/ Stores Controller - Carlisle, United Kingdom - Wm. Armstrong Group

Wm. Armstrong Group

Verified Company

Carlisle, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Parts Advisor / Stores Controller - Longtown

Job Title:
Parts Advisor / Stores Controller

Location

Longtown

Reports to:
Parts Supervisor

About The Company:

The Wm Armstrong's Group is a well-established company with a strong presence in the North of England, Cumbria, Scottish Borders and Central Belt of Scotland.

Our company ethos is all about placing our customers and colleagues at the heart of everything we do, and this has allowed the business to flourish over many years.

We are well respected in the markets in which we operate, with an existing loyal customer base due to our passion for our customers.

We have a well
- diversified business portfolio operating in a number of market sectors and are a company in robust financial health. Due to recent Board decisions and changes we are embarking on a phase of significant growth over the next 3-5 years and are looking for enthusiastic and committed people to join us on our journey.

The Role:
Support the Parts Supervisor in all aspects of the parts department. Liaising with internal and external stakeholders to obtain parts for specific jobs / suppliers /customers.

Remuneration & Hours:

Monday to Friday, 45 hours per week with 30minute unpaid break
One week in every 9 Saturday morning rota (paid as overtime)
Core hours worked between
28 days holiday entitlement, including bank holidays
Pension Scheme.
Medicash Health Scheme.
Basic salary £23k

Staff Responsibilities:
No direct responsibilities

Contacts:
Managers, Colleagues, Customers

Key Responsibilities:
Main Duties

Provide prompt and courteous counter service for personnel calling in at the stores to collect items
To identify and understand the requirements of the technicians
Respond to telephone calls in a prompt and courteous manner
Issue parts to the workshop technicians, ensuring all paperwork is signed off correctly
Ordering of parts as and when required
Pick and pack orders ready for delivery to customers
Updating supervisor with the pending parts status
To promote best practice in maintaining high levels of Customer Service
You must comply with all health and safety rules and regulations regarding the
Report any accidents / incidents to 1st Line Manager
You must comply with and promote all health and safety rules and regulations regarding the health and safety of yourself and others who may be affected by your acts or omissions.
Promote Wm. Armstrong in line with current company values, beliefs and branding.
Undertake such other duties that are required from time to time commensurate with this position.

Goods Inward

Ensure all parts are logged correctly
Check and receipt of deliveries to the parts department
Accurately receipt parts into Stock from advice notes and Invoices. Making sure all cost and quantities are correct as and when required
Unload delivery vehicles in a safe and timely manner
Drive company forklift truck (dependent of licence)
Notify suppliers of and damaged parts or missing items
New stock to be labelled and allocated part number added
Stock Control
Participate in stock counts and reconcile against company inventory
Ensure stock items have appropriate part number / bar code attached at all times
Ensure full traceability of all stored materials / items / oils
Ensure all items are appropriately stored for their size and weight
Processing warranty and old core units
Processing of workshop and customer returns
Accurate scanning and saving of documents as required
Highlight and reporting any anomalies or discrepancies with stock data
General support of parts department as directed

Skills/Knowledge

Previous relevant technical experience gained from working in a relevant workshop / parts department (desirable, not essential)
Strong attention to detail (essential)
Excellent communication skills (essential)
Ability to work on own initiative & part of a team (essential)
Previous experience within a parts environment (preferred)
Strong inter personal skills (essential)
Excellent organisational skills (essential)
Must have a flexible approach to work (essential)
Must be proficient in using Microsoft packages (Excel, Word, Outlook)

Application Closing Date: 13th April 2023.

HR Department

Wm Armstrong Ltd

Townfoot

Longtown

CA6 5LYc