Technical Customer Service Advisor - Exeter, United Kingdom - Wise Employment

    Wise Employment
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    Full time Customer Service / Support
    Description

    Technical Customer Service Advisor, salary up to £32,000, Full Time Permanent based on the outskirts of Exeter.

    A new role has opened up for an experienced Technical Customer Service Advisor to provide excellent Customer Service resolving customer queries and issues quickly and efficiently. A knowledge of heating appliances of all fuel types, their installation and servicing is highly advantageous for this role.

    As the next Technical Customer Service Advisor you will greatly benefit from having one or more of the following training elements to carry out the work, Suitable experience within the heating industry will also be taken into account for applicants without the essential qualifications.

    Have you got any of the Gas Safe Certification?

    CCN1 - Domestic Core Gas Safety

    HTR1 - Gas Fires & Wall Heaters

    CONGLP1 - LPG Changeover

    CPA1 – Combustion Analysis

    Are you a HETAS Engineer?

    Hetas H002 (Solid fuel regulations and Standards)

    Hetas H003 (Dry Appliance Installer)

    Hetas H004 (Wet Appliance installer)

    Hetas H006 (Internal twin wall chimney system installer)

    Part P Electrical Safety

    Are you looking for your next career move away from the Tools with exceptional skills for building and maintaining good client relations?

    Have you got excellent communication can easily explain complex production information clearly and concisely? Are you self-motivated, able to multitask with excellent organisation skills?

    Computer literate in MS Office and experience in the use of Customer Relation Management systems?

    If you are saying yes to all of the above and would like to be our next Technical Customer Service Advisor then We would love to hear from you contact Kirsty at Elite Recruitment Solutions Exeter or hit apply via this job board.