Cabin Support Specialist - Greater London, United Kingdom - Flexjet Europe

Flexjet Europe

Verified Company

Greater London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:
The Cabin Support Specialist assists in ensuring aircraft and crew are equipped to provide outstanding Owner experiences.

Supporting flight crew and cabin servers, cabin stock management, Owner and crew catering, aircraft presentation logistics, supply of crew uniforms and ID's.

Updating and maintaining Owner profiles and preferences to enable crew to create tailor made experiences.

Responsibilities:

The Cabin Support Specialist role will provide direct support to the following departments:

Crewmembers / Cabin Servers
Flight Operations
Maintenance
Owner Services
Sales
Finance

This role will serve the purpose of assisting in the daily tasks directly supporting Flexjet aircraft, crewmembers, cabin servers:

Cabin Concierge
Ordering and coordination of catering and suppliers to ensure seamless supply and appropriate catering.
Crew advocate on the ground resource to support remote Cabin Servers (and flight crew) with all servicerelated issues.
Sourcing of bespoke Owner requests and logistic support as required.
Assisting in ensuring crew are briefed with Owner preferences and supported to create bespoke experiences.
Crewmember and cabin server uniforms
Uniform procurement
Uniform materials management / inventory / storage
Shipping of uniform goods to/from crewmembers and cabin servers
Coordination, logistics, and tracking of assigned goods to/from crewmembers and cabin servers
Aircraft stock support
Aircraft stock management (standard ongoing stock and initial onboarding equipment)
Logistics for ensuring remote stock lockers are equipped
Aircraft onboarding and stock resets as required
Inflight entertainment management
Aircraft Presentation
Coordinate with Operations and aircraft cleaning vendors regarding aircraft presentation and stock resets.

Administrative Functions

Wholesale product procurement including communications with internal and external suppliers and customers regarding procurement and supply of aircraft products
Reporting analysis on existing product demand and consumption
Expense report and product tracking
Updating and communicating service procedures and changes in product information

Qualifications:

EDUCATION, EXPERIENCE

Aviation industry knowledge with direct Cabin Server experience or Corporate catering/ food & beverage experience
Luxury product and service familiarity and/or experience recommended

REQUIRED SKILLS & QUALIFICATIONS

Must possess the legal ability to work in the United Kingdom
Skill requirements include but are not limited to the following:
Adapt to and endure immeasurable changes regarding aircraft schedules, deliveries, status alterations and locations
Able to travel and occasionally required to work in a physicallyactive environment
Work in an office environment simultaneous to completing physical tasks
Complete knowledge and navigation abilities of Microsoft Office 2010 (or most current) products and software
Technology savvy to current and modern means of computer and telephone equipment
Strong interpersonal and communication flexibility within a diverse group of individuals and operating levels of Flexjet and constituents
Positive attitude and the ability to adapt to change is a must

PHYSICAL REQUIREMENTS

Physical demands may require a considerable amount of time sitting and typing/keyboarding using a computer (i.e., keyboard, mouse, and monitor) along with various office equipment
Physical demands may include walking, carrying, reaching, standing, and stooping
May require occasional lifting/lowering, pushing, or pulling stock and heavy boxes.

SCHEDULE