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Customer Service Adviser
2 weeks ago
Rentokil Initial Glasgow, United KingdomPeter Cox Customer Service Adviser · £20,567 basic (+ potential for bonus) · Monday to Friday · **Shift Patterns**: 8.30 am · - 4.30 pm / 9.00 am -5.00 pm / 10.00 am pm · Glasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home) · Peter Cox provides ho ...
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Total Service Adviser
2 weeks ago
Capita Glasgow, United KingdomEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. · **Job title**: · Total Service Adviser · ...
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Customer Service Adviser
3 weeks ago
Rentokil Initial Glasgow, United KingdomPeter Cox Customer Service Adviser · £22,500 basic & bonus opportunities · Monday to Friday · **Shift Patterns**: 8.30 am · - 4.30 pm / 9.00 am -5.00 pm / 10.00 am pm · Glasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home) · Peter Cox provides home ...
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Client Service Adviser
3 weeks ago
Aon Corporation Glasgow, United KingdomPosting Description: · **Client Service Adviser** · Are you a client focused individual with a passion for delivering the best possible service? · Are you an experienced insurance professional looking to join a worldwide company to work both virtually and from our Glasgow office? ...
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Client Service Adviser
3 weeks ago
IDEX Consulting Ltd Glasgow, United KingdomHow to be in the top 5%... · Less than 5% of brokerages in the UK are chartered. The ones who are stand out that's for sure. · And working for one offers comfort that they have their ducks in a row. · Great training. Ethical client management. Mentoring. Slick processes and syste ...
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Customer Service Adviser
1 week ago
Search Consultancy Glasgow, United KingdomAre you a talented Customer Service individual looking for a new opportunity? Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Portsmouth appeal to you? · As a fundamental part of the internal customer service team working with ...
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Total Service Adviser
1 week ago
Capita Glasgow, United KingdomPerforms customer service activities and initiatives for limited number of products or clients. · **Job title**: · Total Service Adviser · Performs customer service activities and initiatives for limited number of products or clients. · **Location**: · Glasgow · , · United Kingdo ...
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Customer Service Adviser
1 week ago
MDDUS Glasgow, United Kingdom**Customer Services Adviser - **Immediate Start Required** · **Location**:Glasgow · **Hours**:Full time (35hours per week) - 12month Fixed Term Contract · **Salary**:£24,000 per annum (Depending on experience) · **The Role** · Are you ready to embark on a rewarding career journey ...
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Claims Service Adviser
1 day ago
Aon Corporation Glasgow, United KingdomPosting Description: · **Claims Service Adviser, Glasgow**: · Are you a Claims Handler with experience gained in handling UK commercial claims? Are you able to build strong, lasting relationships with clients and secure them the best possible claims outcomes? If so, then we might ...
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Customer Service Adviser
4 hours ago
Rentokil Initial Glasgow, United KingdomPeter Cox Customer Service Adviser · £20,567 basic (+ potential for bonus) As of the 1st of April 2024, the basic salary for this role will increase to Circa £22,500 · Monday to Friday · **Shift Patterns**: 8.30 am · - 4.30 pm / 9.00 am -5.00 pm / 10.00 am pm · Glasgow - Hybrid W ...
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Client Service Adviser
1 day ago
Idex Glasgow, United KingdomHow to be in the top 5%... · Less than 5% of brokerages in the UK are chartered. The ones who are stand out that's for sure. · And working for one offers comfort that they have their ducks in a row. · Great training. Ethical client management. Mentoring. Slick processes and syste ...
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Insurance Client Service Adviser
2 days ago
Aon Glasgow, United Kingdom**Job Description**: · **Client Service Adviser** · Are you a client focused individual with a passion for delivering the best possible service? · Are you an experienced insurance professional looking to join a worldwide company to work both virtually and from our Glasgow office? ...
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Cabinet Office Glasgow, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £38,046 - £41,053**Job grade**: · - Senior Executive Officer**Contract type**: · - Permanent**Business area**: · - CO - Government Commercial Function**Type of role**: · - Commercial · - Policy**Working pattern**: · - Full-ti ...
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Customer Service Adviser
1 week ago
Rentokil Initial Coatbridge, United KingdomCoatbridge · Wise Property Care · £20,567 basic (+ potential for bonus) · Monday to Friday am · - 4.00 pm / 9.00 am -5.00 pm / 10.00 am pm · Wise Property Care, part of Rentokil Initial, are Scotland's leading preservation company providing specialist services for the identificat ...
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Customer Service Adviser
3 weeks ago
Search Consultancy Bellshill, United KingdomThe Company · With multiple offices throughout the UK, this company is well known in their sector, and offer a fun, vibrant and support work environment for their staff. The company specialises in Business-to-Business sales, and provide in-depth training to ensure theirstaff have ...
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Customer Service Adviser
3 weeks ago
Search Consultancy Bellshill, United KingdomThe Company · With multiple offices throughout the UK, this company is well known in their sector, and offer a fun, vibrant and support work environment for their staff. The company specialises in Business-to-Business sales, and provide in-depth training to ensure theirstaff have ...
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Customer Service Adviser
2 days ago
Search Consultancy Bellshill, United KingdomThe Company · With multiple offices throughout the UK, this company is well known in their sector, and offer a fun, vibrant and support work environment for their staff. The company specialises in Business-to-Business sales, and provide in-depth training to ensure their staff hav ...
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Customer Service Adviser
1 week ago
CCA Recruitment Kilmarnock, United KingdomCCA Recruitment are delighted to be working with a global brand, well established in the Kilmarnock area. They have recently moved into amazing new premises and are keen to expand their fantastic team We are currently looking for individuals who are driven and looking to build a ...
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Project Service Adviser
3 weeks ago
Ashurst Glasgow, United KingdomAshurst is a leading progressive global law firm with a rich history spanning more than 200 years. We are proud of our history and are future-focused, having expanded into new technologies through our NewLaw division, Ashurst Advance, and our consulting arm. Our in-depth understa ...
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Customer Service Adviser
3 weeks ago
Rentokil Pest Control South Africa Glasgow, United KingdomGlasgow - Hybrid Working - home and office-based (2 days in the Office and 3 at home) · Peter Cox provides homes and businesses across the UK with the very best in property preservation and property maintenance. We provide expert advice and treatment in things such as structural ...
Project Service Adviser - Glasgow, United Kingdom - Clarkson Owens Recruitment
Description
Quality AdvisorOur client a Tier 1 Build Contractor with an enviable spread of work throughout the UK have an opening for a Quality Advisor to join their Glasgow operation.
Reporting to the Group Quality Manager, the Quality Advisor will be an integral part of the Project Management team providing support and guidance to ensure that our projects are delivered to a high standard and to our contractual requirements.
This will be achieved by becoming embedded within the team to plan what the quality requirements are as early as possible and how these will be achieved.
Continual promotion of Quality ethos and culture at all levels in the Company and with subcontractors;Ensure working practices align with our Quality processes/procedures and comply with both statutory and regulatory legislation;
Manage the Quality KPI's on our projects and drive improvements across these including the creation of reports for senior management;
Provide Quality support to our projects and management teams in the form of training, guidance, coaching and advice;
Carry out audits on our projects, supply chain and internal functions;
Review Subcontractor Quality documentation from pre-award, pre-start, ITP's, checklists, Non-Conformances to ensure compliance;
Actively look for new approaches, best practices and technologies to improve the consistency of our installations and make these as lean as possible;
Gather information to create and issue Quality alerts to prevent reoccurrence of failures across our business;
Lead workshops in conjunction with our project teams to understand the root cause of failures using 8D;
Escalate to management where Quality falls below the high level expected and produce a plan to improve this;
Attend any Quality related meetings on our projects, internally, with our supply chain/clients;
Participate in any Quality improvement projects;
Monitor customer feedback to improve how we deliver our projects and to become the contractor of choice through positive advocacy;
Support our projects in the closure and investigation of Non-conformances and defects;
Lead and deliver Quality initiatives to help raises awareness of the importance of good Quality management;
Travel and overnight stays will be required to visit/support our projects.
Professionally qualified within the Quality field (Member of the CQI to at least Practitioner Level (PCQI or higher);
Proven track record as an operational Quality Advisor within the Construction industry delivering continuous Quality Improvement Projects;
Knowledge of quality standards, audit procedures and integrated management systems;
Root Cause Analysis investigation experience;
IT literate in Microsoft Office tools;
Experienced in digital quality assurance systems;
A current CSCS Card.
A fantastic benefits package including the following:
Flexible and Hybrid working
Competitive salary
33 days annual leave entitlement
Generous pension contributions
Life Assurance #J-18808-Ljbffr
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