Café Supervisor - London, United Kingdom - Graysons
Description
Responsibilities:
- Manage standards and quality across all areas of the café's and front of house operation
- Work with the Café Manager and other Supervisors and team to develop the cafe product and standards of service
- Ensure that the café operates to the highest standards at all times
- Ensure highquality food and beverage offerings are consistently delivered to customers
- Ensure that the FOH set and closedown procedures are followed on a daily basis
- Ensure that the quality of the cafe set up and preparation for service meets the required standard
- Effectively manage the Front of House Service team
- Ensure all quality control measures and hygiene systems are achieved at all times
- Manage daily takings
- Receive and act upon all customer and client feedback
- Ensure that all accountable staff are adequately trained and skilled to the required level
- Adhere to company credit, cash and purchasing policies at all times
- Ensure all departmental administration is completed including daily reporting
- Ensure all required health & safety records and procedures are adhered to at all times, including stock rotation and temperature records
Experience:
- Previous experience in a leadership role within the food service industry, preferably in a café or restaurant setting
- Strong knowledge of food production, culinary techniques, and kitchen operations
- Excellent spoken English
- Strong organisational skills
- Strong leadership skills
- Cash handling experience
- High standards of personal presentation
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fastpaced environment
- Knowledge of food safety regulations and best practices
If you are a motivated individual with a passion for delivering exceptional customer experiences in a café setting, we would love to hear from you.
Job Types:
Part-time, Zero hours contract
Pay:
£13.00 per hour
Expected hours:
per week
Benefits:
- Company pension
- Discounted or free food
- Free parking
- Life insurance
- Onsite parking
Schedule:
- Day shift
- Weekend availability
Experience:
- Supervising experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location:
In person
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