Thursday-sunday Porter - London, United Kingdom - PMR
Description
Our client is currently looking for a Porter/Concierge to join the team at a luxurious & stylish apartment building in the heart of Knightsbridge.
Hours:
Thursday - Sunday: 12.15pm - 10pm
(35 hours per week)
Competencies
- Communication
- Drive, Perseverance and Quality Focus
- Planning and Organisation
- Adaptability and Flexibility
- Teamwork and Empathy
Role Purpose
The Porter role is focused upon excelling in the area of Customer Service and providing an unrivalled resident experience.
Primary Responsibilities
- To demonstrate excellent communication skills with colleagues and residents meeting tenants sometimes bespoke needs
- Exhibit a passion for customer service and possess a clear focus towards creating and maintaining the best possible resident experience
- To greet residents and their guests when they arrive at the building.
- Strive to create an individual experience which makes the person feel valued
- Be attentive to residents and visitors needs within reason
Essential experience:
- Worked in a similar environment for a minimum of two years
- A good working knowledge of Microsoft windows software including Word and Outlook
Desirable:
- Residential experience
- Hospitality background
- Knowledge and experience of health and safety legislation as it applies to the work environment and residential buildings
Qualifications:
- Good level of education to include written and verbal communication skills
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