Operations Coordinator - Sutton Coldfield, United Kingdom - Streamline Search

Description

Streamline Search are acting as a recruitment company in relation to this vacancy.

An Operations Coordinator is required to work for our client who is a small but well-established Removals & Global Relocation firm.

They have built a strong reputation offering the highest standard of relocation services to a wide range of clients.

The successful Operations Administrator will be working within a small team made up of 4 people.

This team are involved with a variety of home relocations, working with high-net worth individuals, business even through to small shipments across England.

Operations Coordinator - Position Overview

Send booking confirmation to client
Send booking confirmation to the removal company
Chase a deposit from client and eventually take final payment
Send customs paperwork to client and chase them to complete it
Setup insurance for clients' goods
Talk to them about sending money overseas (we have Forex contacts)
Keep an eye on dates and make sure everybody knows when everything is going on
Check in with client on collection day and delivery day
Check in with shippers and agents to make sure nothing being held up
Invoice the client and pay the supplier invoices
Get a good google review from the clientOperations Coordinator - Position Requirements

Ideally 5 years in a reasonably pressured / busy office environment.
Process driven, highly organised and accurate.
Ability to multitask and prioritise.
Good knowledge of word, excel and Outlook. Excel will be the main one here - ideally needs to be able to build basic spreadsheet with formulas.
Understanding of sales / purchase invoicing.
Confident on the phone speaking to clients.
Good customer service ethos.
Chasing payments from customers with strict timescalesOperations Coordinator - Position Remuneration

Salary between £28,000 - £32,000 (Dependant on experience)

Monday - Friday 09:00 - 17:00
28 days holiday + bank holidays.
Company pension
Frequent company events

28 days holiday including bank holidaysStreamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application