Aftersales Advisor - Oldbury, West Midlands, United Kingdom - Safer Hand Solutions

    Safer Hand Solutions
    Safer Hand Solutions Oldbury, West Midlands, United Kingdom

    3 weeks ago

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    Description
    Full time / Permanent

    25 hours per week Monday to Friday + One Saturday morning per month

    Our client who are a leader in the commercial vehicle sector are seeking an experienced Parts Advisor to join the team.

    With endless support for development and training.


    This role of Parts Advisor is an exciting opportunity to work in a busy and demanding team reporting directly to the General Manager, you will be the primary point of contact for customers seeking parts and accessories for their commercial vehicles.

    Greet customers and provide assistance in person, over the phone, or via email.
    Use product catalogues, computer systems, and other resources to accurately identify required parts for commercial vehicles.
    Order Processing and

    Inventory Management:
    Maintain accurate records of inventory levels and assist in inventory management tasks such as stock replenishment and cycle counting.

    # Provide basic technical assistance to customers regarding the installation and use of parts and accessories.


    Sales and Promotion:
    Promote special offers, promotions, and new products to drive sales and enhance customer satisfaction.
    Previous experience in a similar role, preferably in the automotive or commercial vehicle industry.
    Strong knowledge of commercial vehicle parts and accessories, including familiarity with various makes and models.
    Proficiency in using computer systems and software applications for order processing and inventory management.
    Excellent pension scheme
    Discounted medial insurance.
    Life assurance
    Various discounts
    Wellbeing / mental health support
    Referral scheme
    Excellent holiday allowance
    Great training and career development opportunities
    Performance and recognition awards
    Opportunity to travel for events.

    If you have the relevant experience and would like to learn more, then please contact Safer Hand Solutions, and ask for Jo Glover.