Admin Assistant - Farnham, United Kingdom - Farnham Dene Medical Practice
Description
Farnham Dene Medical Practice is a two-site, GMS training practice, located in the beautiful Georgian market town of Farnham, with a patient list of approximately 13,500.
This role is based across our two sites - within Farnham Centre for Health and at the Lower Bourne.We are looking to recruit an Admin Assistant to join our busy, friendly and supportive Practice. The role will be working alongside our other Admin Assistant.
Responsibilities:
- Processing new patient registrations
- Administration of registration links and actioning all tasks relating to registrations
- Movement of medical records
- Medical record summarising
- Administration of patient online GP service accounts
- Administration of patient deductions
- Administration of cervical smear recall process
- Administration of QOF registers
- Inviting patients for Long Term Condition reviews in accordance with Practice protocols
- Holiday/sickness cover for other team members
Qualifications:
Essential - Educated to GCSE level or equivalent, functional Mathematics and English
Desirable - GCSE Mathematics and English (C or above)
Experience:
Essential - Experience of administrative duties
Desirable - Experience of working with the general public, experience of working in a healthcare setting
Skills/Competencies:
Essential:
- Excellent communication skills (written and oral)
- IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective planning and organisational skills
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving, initiative and analytical skills
- Accuracy and attention to detail
- Ability to follow policy and procedure
- Facilitate effective communication between patients and colleagues
- Professional when dealing with patients and colleagues
- Understand patient confidentiality
Desirable:
- Knowledge of EMIS and Docman
Personal Qualities
Essential:
- Polite and confident
- Flexible and cooperative
- Motivated
- Forwardthinker
- High levels of integrity and loyalty
- Discreet and professional
- Sensitive and empathetic
- Adaptable to change
- Ability to work under pressure
- Ability to multitask
Job Type:
Part-time
Part-time hours: 24 per week
Benefits:
- Company pension
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Work Location:
One location
Application deadline: 06/03/2023
Reference ID:
Admin Assistant February 2023
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