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Kendal

    Relationship Banker - Kendal, Cumbria, United Kingdom - NatWest Group

    NatWest Group
    NatWest Group Kendal, Cumbria, United Kingdom

    1 week ago

    Default job background
    Description
    Join us as a Customer Service - Personal Banker in Kendal
    You'll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
    We'll look to you to proactively find ways to continually enhance our customer banking experience
    We'll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training
    Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
    Completing general banking requests such as payments, balance enquires and transfers
    Helping customers to understand the different ways they can bank with us and the range of services we can offer
    Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience
    A passion for customer service and strong attention to detail
    Full time – 35hrs
    Permanent
    You'll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

    You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities.

    When you're ready and have mastered your current role, we'll help take your career to the next level.

    You'll join on a competitive salary of £24,750 and in addition you'll receive a contribution to help you save for retirement.

    You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme.

    You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.
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