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- Oversee and manage a selection of Vimeo's key, strategic enterprise accounts along with a CSM
- Understand and anticipate clients' business needs to drive the success of key accounts
- Negotiate contract renewals and expansion opportunities
- Strengthen client relationships with ongoing communication and new solutions
- Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives
- Run in-person Quarterly Business Reviews with key accounts
- Communicate with and present to C-level executives, confidently conveying Vimeo's value proposition
- Assist in collecting client feedback, defining processes, and identifying best practices
- 7+ years of Account Management or Account-based Selling in the SaaS space
- 5+ years of Online Video Platform (OVP) experience
- Experience carrying a $5MM+ ARR book of business
- Demonstrable and proven experience retaining and expanding accounts
- Strong analytical and problem solving skills
- Ability to multi-task across multiple projects and internal stakeholders
- Track record of exceeding quotas
- Thorough working knowledge of sales tools, including
- Knowledge of live streaming technologies
- Bonus points if fluent in an additional language
Account Director - London, United Kingdom - Vimeo, Inc.
Description
What you'll do:
Skills and knowledge you should possess:
About Us:
Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and bring ideas to life. We proudly serve our community of millions of users – from creative storytellers to globally distributed teams at the world's largest companies – whose videos receive billions of views each month. Learn more at