Executive Assistant - Kensington and Chelsea, United Kingdom - Heidrick & Struggle

Description

Heidrick & Struggles (Nasdaq: HSII) is a premier provider of global leadership advisory and on-demand talent solutions, serving the senior-level talent and consulting needs of the world's top organizations. In our role as trusted leadership advisors, we partner with our clients to develop future-ready leaders and organizations, bringing together our services and offerings in executive search, diversity and inclusion, leadership assessment and development, organization and team acceleration, culture shaping and on-demand, independent talent solutions. Heidrick & Struggles pioneered the profession of executive search more than 70 years ago. Today, the firm provides integrated talent and human capital solutions to help our clients change the world, one leadership team at a time.

Additional information on the firm can be found at

Job Description:

Responsibilities:

The Executive Assistant (EA) provides project and business administration support to the search team in all aspects of the search process including: document preparation and management, scheduling and planning of candidate and client interviews and meetings, accounts receivable and accounts payable, expense reporting, correspondence and file management. An integral part of an EA's role is problem-solving within the search execution and administrative process.

Specific Responsibilities:

Responsible for the administration of the search process for all team search assignments

Formatting, editing, proofreading, preparing and transmitting client deliverables

Maintaining consultant calendar

Preparing travel itineraries for the consultant, client or candidate in any part of the search process

Supporting search team with account management and client relationship, including consultant expenses, client invoices/receivables and other financial reports

Creating and maintaining an efficient file management and follow-up system for all search processes

Maintaining client and candidate communications through scheduling and prioritizing telephone and email communication

Verifying degrees of candidates

Consistently building strong relationships and good rapport with candidates and clients

Maintaining the accuracy, quality and integrity of all search information in the Heidrick & Struggles database

Maintaining and developing job-related skills by attending Company learning programs and keeping up-to-date with job/industry-related reading

Maintaining client, candidate and companywide confidentiality

Contributing to the team and office by providing reception relief and back-up assistance to other EAs

May assist with database research and coding of records in collaboration with Associate or Research Associate practice resources

Qualifications:

High school education required; college degree desired

At least five years of administrative experience in roles requiring strong project coordination

Demonstrate a business acumen and financial awareness

Proficient knowledge of all Microsoft Office products. Minimum keyboarding skills of 60wpm. Experience with proprietary database environments, a plus

Excellent communication skills—verbal, written and listening

Experience dealing with people at all levels of an organization, getting and giving often complex and sensitive information in both verbal and written communications

Professional services experience, a plus

Behavioral Competencies:

External and internal awareness:

Maintains personal contacts across the internal organization and appropriately shares information.

Addresses business process issues proactively with other areas, as necessary

Analytical Thinking:

Develops frameworks to assure that "pros" and "cons" are evaluated, key issues are identified and detailed analysis is synthesized

Creative Thinking:

Sets a personal example of seeking out new and better ways of doing things

Stays open to new ideas and approaches

Generates new ideas

Client orientation:

Constantly hones understanding and responsiveness to internal and external client requirements, goals and issues

Self-confidence and determination

Manages most situations in a calm, steady, "can-do" manner

Demonstrates self-confidence; resilient

Demonstrates a focus on results over time; resourceful, tenacious

Relationship building:

Takes the time to maintain relationships and create new ones

Driving results:

Manages projects, activities and resources according to search and team strategy effectively

Sets priorities and reviews progress against goals regularly

Multitasks effectively and efficiently

Best practice perspective:

Seeks to adopt best practices to increase effectiveness and organization competitiveness

Eager to participate in the coaching and mentoring of new employees through formal and informal learning programs and relationships

Possesses strong personal commitment to quality standards and meeting quality expectations

Gives constructive feedback and recommends suggestions for improvement, where appropriate

Organizational buy-in:

Generates enthusiasm for Company strategies and key initiatives

Energizes others with whom he/she is in regular contact

Personal Characteristics:

Available to work Monday through Friday during normal office hours

Demonstrates strong business ethics (honesty, integrity, confidentiality, discretion) in all situations

Strong team player

Maintains composure in fast-paced, rapidly changing environment

Displays appropriate sense of humor in the workplace

Flexible to work overtime, when needed

Heidrick & Struggles is an equal opportunity employer committed to hiring qualified protected veterans and individuals with disabilities. All qualified applicants will be considered for employment without regard to race, color, religion, creed, age, sex, national origin, gender identity or expression, sexual orientation, disability, marital status, veteran or military status, or citizenship status.

R2416325