Therapy Services Admin Assistant - Northfield, United Kingdom - The Royal Orthopaedic Hospital NHS Foundation Trust

The Royal Orthopaedic Hospital NHS Foundation Trust

Verified Company

Northfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To deal politely and efficiently with all face to face and telephone enquiries to the department.

To deal with distressed, emotional or difficult patients over the telephone and face to face in a calm and professional manner.

Receive and transmit confidential information in accordance with the Data Protection Act. Provide administrative support for the Therapy Services and MSK Admin Departments.

to book patient appointments and classes, liaising with patients/carers. Register referrals received in a timely manner. Using the 18 week tracker identify referrals on an 18 week pathway and prioritise as necessary.