Customer Service Assistant - Keswick, United Kingdom - Travis Perkins

Travis Perkins
Travis Perkins
Verified Company
Keswick, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Joining our friendly and hardworking team as a
Customer Service Assistant, you'll be on the front line dealing with our customers that come into our Branch.

As part of the branch team, you will play a vital role in our continued success, providing a first class service.


FIXED TERM - 6 MONTH contract.

Where will I be working?


Travis Perkins is a network of 500+ branches that supply quality timber, building materials, kitchens, plumbing and heating, landscaping, painting and decorating essentials, and tools to trade professionals and self-builders across the UK.


You will be based at our Keswick branch.

What will I be doing?
You will be covering a range of roles within our branch, but here are a few pointers:

  • Our success is built on strong relationships with our customers so it's essential that you can help deliver the highest standards of service
  • the key thing is to be helpful and friendly at all times, you will likely get to know our customers on a first name basis
  • You'll handle requests, provide information on our products, prepare quotes and help each customer with their purchase, taking our sales from good to great
  • You'll also be responsible for ensuring the safe and correct movement of our products around the branch
  • Safety is at the forefront of everything we do, your aim will be to ensure that our standards never slip, by adhering to all stay safe policies and procedures
  • Keeping the shop floor clean and tidy, and putting away any stock that comes in
  • You will be based outside, processing our customer orders, loading and unloading customer and company vehicles
  • You will also unload our building products from supplier deliveries and accurately book them in the branch warehouse
  • Full training is provided in order to drive our forklifts

Am I right for this position ?
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Customer Service Skills
  • REQUIREDAbility to work in a hands on environment**
    FLT licence would be beneficially, not essential
  • We're driving to become a truly inclusive employer. We want everyone to be at their best and it's our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves._**_ You be you, it makes us, us._
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