Asset Management Team Leader - Glasgow, United Kingdom - University of Glasgow

University of Glasgow

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose

As a member of the End User Services Team [EUC], the post holder provides expert technical expertise to the Software and Hardware Asset Management Services provided by the team.

Software and Hardware Asset Management is currently carried out by many different teams in the University. A new function is being created within Information Services to provide centralised Hardware and Software Asset Management Services.

This role will lead the new Hardware and Software Asset Management team which is being created within the EUC technical delivery team.

The overarching End User Computing team manage all the Universities end user devices (20,000+).
The postholder will be the team lead within that area, managing the Hardware and Software Asset Management function. The postholder will also manage two staff and will report to the Deputy Head - End User Computing.
This role will also be responsible for day-to-day management of any third-party services required by the Asset Management Team.

Main Duties and Responsibilities

Day to day management of the Hardware and Software Asset Management Service.

As Team Lead for the Hardware and Software Asset management team, the post holder is responsible for:

Management of software acquisition, compliance, maintenance renewals, life cycle planning and costing.
Identify consolidation opportunities for maintenance & software licensing.
Manage contracts and relationships to maximize value creation and costs for software licensing & maintenance.
Provide accurate information on software licences including renewal & maintenance records, feeding into third party providers.
Understand current licence conditions for key vendors and develop relationships with third parties for required support and verification.
Understand software risk and compliance position and take active steps to manage and mitigate this.

These endeavours are supported by a cross University team of IT and AV staff both in Information Services and in the Colleges.

The post holder will be the lead for Management services within this team.

The post holder will own and manage any third-party suppliers engaged to deliver Asset Management Services to the University.
Key member of the team responsible for maintenance of the Universities Cyber Essentials Plus accreditation from an Asset Management perspective.
Own, coordinate and manage external software audits for UofG owned software, working with the Deputy Head - End User Computing and other UofG teams where required.
Assist in the design of and lead the ongoing management of the new Hardware Asset Management Processes required.
Lead & manage the Asset Management Team, building skill and capability aligned to overall EUC, and IS strategic plans

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential:

A1 Scottish Credit and Qualification Framework level 9, 10 or 11 (Ordinary/Honours Degree, Post Graduate Qualification), or equivalent including being professionally qualified in relevant discipline, with a broad range of professional experience in management role(s), with specialist knowledge in Asset Management.

OR Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary professional knowledge and management skills in a similar or number of different specialist roles.

A2 Up to date broad-based IT knowledge, including specialist authoritative knowledge of Software and Hardware Asset Management
A4 Comprehensive specialised technical knowledge of Hardware and Software Asset Management tools and processes.
A5 Knowledge of IT Information Security for confidential data, both research/commercial and personal (e.g. Data Protection Act 2018), and the implications of security-by design in the IT service lifecycle and third part app integration.
A6 Knowledge and understanding of disciplined change management processes.

A7 The post holder will require:
Expert knowledge of Software Asset Management tools (e.g. SNOW) and processes.

Expert knowledge of Hardware Asset Management tools and processes.

A8 Knowledge and understanding of major vendors licencing approaches (e.g. Microsoft, Adobe)

Skills

Essential:

C2 Ability to analyse the risk and impact of change and advise the management team.
C3 Excellent verbal and written communication skills, with an ability to present to all levels of management.

C4 Ability to prioritise workload to deliver to tight deadlines and manage competing demands from various stakeholders often at short notice, in recognition of the mission critical nature of these services the Universities core business.

An understanding of the delicate balance between service evolution and unwelcome change in the most challenging of delivery environments for staff (delivering lectures)
C5 The ability to understand Software licensing contracts and installed software to produce and interpret Lice