HR Sysems/Process Support Analyst - Glasgow, United Kingdom - Morgan Stanley

Description

HR Sysems/Process Support Analyst

Job Number:

Posting Date

:Apr 10, 2024

Primary Location

:Europe, Middle East, Africa-United Kingdom-United Kingdom-GlasgowEducation Level:Refer to Position Description

Job

:OtherEmployment Type:Full TimeJob Level:Analyst Description

HR Systems/Process Support Analyst
Glasgow

This role part of HR Learning Solutions team within the Global HR Solutions Team. HR Learning Solutions is a central owner and point of contact for Firmwide Learning processes and tools, working closely with partners in HR Technology, Talent Development, and other key stakeholders such as Compliance and Wealth Management. This team supports the business with guidance and timely solutions to ensure great learning experience for employees while enhancing harmonization and efficiencies across training teams.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. We can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

What will you be doing?

·Be a focal point for eLearning resources (LinkedIn Learning, Harvard Business Review etc.), performing different administrative tasks such as eLearning content integration, update, and retirement in our Learning Management System (LMS), collaborating with our eLearning providers and HR Talent Development teams to ensure training content is up-to-date and accessible for all employees.

·Complete monthly license audits, metadata checks and updates regarding eLearning content.

·Support the daily operations of our LMS providing guidance towards HR, business stakeholders, training administrators and keeping the user guides on our intranet portal up-to-date.

·Perform basic system administration of LMS including access management and regular updates of custom pages.

·Participate in LMS release testing, support process improvements and automation projects.

·Answer basic queries, troubleshoot or escalate system related issues for all supported learning systems, working directly with HR IT teams and the vendors where needed.

·Contribute to special team projects as required, in cooperation with our extended global team.

Qualifications