Service Admin and Advisor - Gateshead, Tyne and Wear, United Kingdom - Triumph Consultants Ltd

Description

Temporary Neighbourhood Service Advisor/Admin x2 – Housing Reference no: 80 per hour PAYE 37 Monday to Friday, normal working hours This opening assignment is for 2 months City: GATESHEAD Cover admin, face to face enquiries and telephony duties - dealing with inbound calls as the first point of customers in relation to housing queries.

Accurately process and reconcile income in line with the Council's financial guidelines and regulations.
Accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
Work with customers seeking rehousing, providing advice on housing options.
Encourage customers to access on-line services and promote digital inclusion.
Achieve performance targets agreed at appraisal and demonstrate a commitment to continuous improvement and value for money.
Maintain a healthy, safe and secure environment complying with policies and procedures for Health and Safety at Work.

Ensure conduct and behaviour demonstrates a commitment to the Council's values and promotes cross service working to achieve excellent customer service and outcomes.

Comply with Council's Health & Safety Policies and procedures.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised.

For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do no t offer Ltd/umbrella or outside IR35 rates.

If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

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