Head of Registration Service - Cambridge, United Kingdom - Spinwell

Spinwell

Verified Company

Cambridge, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:
Head of Registration Service REF 13460

Contract Length: 12 weeks

Location:
Cambridge

IR35:
Inside

Pay Rate to Intermediary:
£37.75 per hour

Spinwell is recruiting for a Head of Registration Service for an excellent opportunity within the public sector.

RESPONSIBILITIES OF THE HEAD OF REGISTRATION SERVICE

Provide the vision, strategic direction and leadership for the Registration Service, ensuring it is at the forefront of service delivery, and recognised nationally for its high standards and best practice.
To promote the interests of Cambridgeshire, and the profession as a whole, while maximising the opportunity to influence regulatory landscape change, represent the council on both the East Anglian Registration Board, and the region on the National Panel for Registration Services for England and Wales
Lead, manage and monitor the effective delivery, performance, development and improvement of the countywide Registration Service, ensuring high standards of customer service, professional best practice and legislative compliance, whilst minimising costs to the Council.
Fulfil the statutory role and duties of Proper Officer's representative for the county of Cambridgeshire.
Provision of a Registration Service for which all its services are delivered in compliance with legislative requirements, and for which safeguards in place ensure the integrity of the council's statutory duties are maintained.
Provision of high quality services, while maximising revenue generating opportunities through increasing volumes and new initiatives and services.

SKILLS/EXPERIENCE OF THE HEAD OF REGISTRATION SERVICE

Operational Management Extensive knowledge, understanding, and experience of managing a diverse workforce to deliver appointmentbased customerfacing services in a demandled environment over multiple work base locations.
People Management Extensive knowledge, understanding and experience of managing and motivating individuals and developing teamwork across multiple geographical locations as well as how to provide strong leadership.
Performance Management Extensive knowledge, understanding and experience of collating performance related information and report compilation in a customerfacing service, analysing results and identifying interventions
Change Management Indepth practical knowledge & understanding of implementing change programmes, particularly the impact of changing business processes. Ability to devise and implement new processes from first principles to fruition over both short and long term time scales
Equal Opportunities Able to demonstrate equality of opportunity in service provision. Ability to communicate positively with people from a range of backgrounds. Clear understanding of the needs and circumstances of disadvantaged communities, and people.

Job Types:
Full-time, Temporary contract