Business Analyst - London, United Kingdom - Clear Voice Interpreting Services

Clear Voice Interpreting Services

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Business Analyst

Location:
London (Home-based)

Salary:
£29,580 per year

Job type:
Monday-Friday. 12-month Fixed Term Contract with the potential to be extended

The Company:

Clear Voice Interpreting Services is a growing language service provider and an award-winning social enterprise that delivers on demand telephone interpreting, video interpreting, face to face appointments, written translations, and transcriptions nationwide.

Clear Voice's ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients.

These include businesses, local authorities, government, legal, healthcare, education, and a particularly strong reputation in the charitysector specifically asylum and refugee charities.

All of our profits are donated to our parent charity Migrant Help to support asylum seekers and victims of trafficking.

Migrant Help is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK.

Our vision is for a global society that protects vulnerable migrants, treats them with respect andenables them to reach their full potential.

If you are pro-active and an IT expert, have an aptitude for logical analysis and interpretation of data and are looking for an exciting role within a social enterprise that is making a difference, we'd love to hear from you?

The Role:

We are currently looking for a Business Analyst to join our collaborative and welcoming Clear Voice team, on a 12 Month Fixed Term Contract with the potential to be extended.

The post-holder will support the strategic development of the business, collecting project data and information that will enable the Senior Leadership Team and Board to make informed decisions on the future direction of Clear Voice to minimise inefficiencies.

Working closely with colleagues, you will develop measures and evaluation models that enable Clear Voice to understand and promote the social impact of its activities.

Duties and responsibilities:

Develop reports, dashboards and visualisations to monitor key metrics of the business
Generate indepth analysis and insight that informs decisionmaking across the business
Evaluate the performance and impact of activities
Respond to data requests, gather requirements establishing the best data sources and deliver results effectively and consistently
Provide market and competitor analysis, helping evidence our place in the sector, and identifying opportunities to improve service provision, increase income generation and develop the business
Develop an approach to measuring and evaluation Clear Voice's social value and impact which can be translated into partnership opportunities and growth and identify areas where we could do more to maximise our social impact potential
Research and analyse marketing data to inform and guide marketing decisions
Undertake desk research, using sector and business data published and released by other organisations and research journals, providing the Senior Leadership Team with additional secondary data that will assist with strategic planning and business development
Contribute to development of business plans and strategy
Manage multiple ongoing research projects

Experience/Skills Required: