Helpdesk Administrator - London, United Kingdom - OmniRMS For VINCI
Description
Helpdesk Administrator | Victoria, London |£27,000 - £29,000 | Leading FM Service Provider
We are currently looking to recruit a Helpdesk Administrator to join a leading Facilities Management Company based in our Victoria office on there transport division.
Key duties & Responsibilities
- Taking incoming HD calls and raising tasks on CAFM System ( Maximo )
- Working through the central HD inbox and raising tasks on CAFM System ( Maximo )
- Administering access requests to security sites
- Scheduling reactive and ppm tasks to in house engineering team
- Updating CAFM system with all relevant notes and updates
- Updating the client / requester for all changes in task status
- Ad Hoc admin as and where required
- Daily Jeopardy management and interrogation of all outstanding and open tasks
- Contractor management ensuring our contractors deliver to our agreed SLA and KPI's
- Key Management responsible for all key requests
Hours of Work & Package Information
- Private Healthcare
- Monday
- Friday, 8am 4:30pm
- 26 days holiday + bank holidays
- Company pension scheme
Qualifications/Skills
- Previous experience of working in a similar role in a reactive helpdesk, service desk
- Experience using the Maximo CRM system (desirable)
Job Types:
Full-time, Permanent
Salary:
£27,000.00-£29,000.00 per year
Benefits:
- Company car
- Company pension
Schedule:
- Monday
Work Location:
One location
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