Shoryu Oxford - Shoryu Ramen
Description
Job title:
Team Leader
Division/Department:
Front of House
Location:
Oxford, OX1 1PB
Pay:
£11.25, plus service charge and tips.
Reporting To:
General Manager
Job Purpose:
As a Team Leader, you will help support the Management Team including the Supervisor to run the restaurant smoothly. Be a role model and great leader for other colleagues.
Duties and Responsibilities:
Customer Service
- To delight our customers with friendly, helpful service.
- Always look for ways to satisfy our customers and try to exceed their expectations
- To assist customers while they are in our sites with any questions or queries they may have
- To take payment from customers
- To prepare/garnish food & Drinks for our customers
- To follow all food safety training & ensure safe food
- To advise our customers about our food & drink products
- To serve food & drinks to our customers
Person spec:
- Experience leading a team front of house.
- Friendly approachable personality
- Energetic, confident and bubbly personality;
- Excellent customer service skills;
- Person who enjoys working in fast pace restaurant;
- Ability to work under pressure;
- Enthusiastic about customer service and reliable character;
- Strong teamplayer;
- Good level of spoken English;
- Ability to work flexible shifts including weekends (restaurant operates 7 days a week, shifts scheduled between 10:45am to 11:30pm
- Good communication skills;
- Eligible to work in the UK.
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