Health Care Assistant - Rotherham, United Kingdom - Ashfield Healthcare, part of UDG Healthcare plc

Ashfield Healthcare, part of UDG Healthcare plc

Verified Company

Rotherham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company:
Ashfield Engage

Position:
Health Care Assistant

Territory:
Rotherham and Barnsley

Vacancy Type:
Full Time

Permanent

Salary:
Competitive

The HCA/Administrator will be responsible for the setting up of the LDCT appointment, by updating the AML system on receipt of the completed scan referral document.

On the day of the appointment, the HCA will be the first point of contact for those patients attending LDCT.

The HCA will check the appointments and will liaise with the Radiology team, to advise them when the patients have arrived.

If the patients failany of the pre-scan checks on the day, the HCA will inform the LDCT team and update the dedicated nurse, so that this can be managed i.e., if the patient's height and weight is significantly different, this may impact on the risk score and/or inclusion criteria.

Role and Responsibility:

Efficiently and accurately input patient data into the AML system by copying patient data from the electronic patient record system
Check patient for Covid symptoms/risks and record temperature on the day of the LDCT.
Check height, weight and blood gases as required and update the electronic patient record system. If this is significantly different, inform radiology and the dedicated nurse.
Also inform the CC as they can update the feedback to GPs.
To answer any immediate generic questions the patient may have but defer to the Radiologists for any questions related to the specifics of the LDCT.
To fully document patient interactions and stages in accordance with Company policies and procedures which include the electronic patient record system.
To revisit and update the AML system, by completing the LDCT booking after the nurse has scheduled an immediate timeslot for the patient.
To keep the support unit clean and tidy, ensuring infection control measures are maintained.
Maintain accurate records relating to followup 3, 12 and 24 month scans

Training

The HCA will undertake training and be required to demonstrate competency in the following areas:

Electronic patient record system training for the Lung Health Check Programme.
All service documentation (controlled documentation)
Continuing professional development
All relevant Ashfield Professional Medical Services (PMS) Standard Operating Procedures

(SOPs) and Service Operating Procedures (SeOPs), and other applicable documentation

Initial Training Course (ITC)
Virtual training.

Job Holder Specification:

Essential Requirements:

Experience of direct/telephone contact with patients/customers and good customer service.
Excellent planning and organisation skills.
Satisfactory enhanced DBS Disclosure or equivalent (Scotland and Northern Ireland).
Satisfactory preemployment medical checks and references.

Desirable Requirements: