Customer Services Opportunity(French Speaking) - Edinburgh, United Kingdom - Meraki

Meraki

Verified Company

Edinburgh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Services Opportunity (French Speaking)
Competitive Salary

Permanent

Edinburgh

Meraki Talent's client is currently looking to hire French speaking customer service professionals into their investment operations/client facing business area based in Edinburgh.

Our client is a Global player in the financial services space which services a wide range of clients on a UK and International basis.

They are looking for individuals to join the team who are looking to work within Financial Services and speak French.

No prior Financial Services experience required
Resolve and client service issues and challenges, acting as an escalation point for clients
Identify opportunities to streamline processes and to increase revenue
Cross sell other products and solutions to clients
Maintain good knowledge of products and tools, encouraging clients towards selfservice etools
Maintain regular dialogue with Relationship Managers, Product and Sales team to ensure current and changing clients' needs are met

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