Part Time Spares Administrator - Poole, United Kingdom - Dovetail Recruitment Ltd
Description
Part Time Spares Administrator Job in Poole (Job Share - Mondays, Tuesdays and Wednesday am)
Dovetail Recruitment are pleased to be working with a long standing client who have excellent staff retention due to their family feel, and great atmosphere within the business.
The part time Spares Administrator hours will be Monday & Tuesday 8.30am - 5pm and Wednesday 8.30am am (Total 19.75 hours per week).
Please note there is no flexibility in these hours due to the nature of the job share and the business requiring cover.
Salary & Benefits:
- Up to £13,000 per annum (£12.65 per hou)
- 25 days holiday + bank holidays pro rata
- Free onsite parking
- Company pension scheme
- New and modern offices
- Welcoming and friendly atmosphere
Duties & Responsibilities include:
- Preparing quotations for both stocked and nonstocked items and following these up with customers, answering any questions that may arise
- Receiving and processing orders through the system (SAP)
- Arranging for packaging and alternative delivery if necessary
- Work with customers to resolve time sensitive issues and ensure products are delivered to tight deadlines
- Maintaining company records of quotations, orders, and KPIs
- Chasing any product shortages with suppliers
- Adding additional items to the product lists
- Dealing with customer returns, investigating queries and processing credits when required
- Build a strong product knowledge as you learn within the role
Knowledge & Experience:
- Prior customer service experience in a busy environment
- Excellent attention to detail and accuracy
- Highly organised
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