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    Waiter - London, United Kingdom - The Wigmore

    The Wigmore
    The Wigmore London, United Kingdom

    1 week ago

    Default job background
    Full time Tourism / Travel / Hospitality
    Description

    The Wigmore - an upscale tavern, named 'The Best Pub/Bar 2022' by The Caterer magazine, is currently recruiting for a Waiter / Waitress. In this role, we are looking for a true hospitality professional, someone who takes pride in delivering excellent service to our guests.

    As a Waiter, you will be working on a rotating shift basis, from Monday to Sunday, totalling 40 hours per week. The early shift begins at 7 a.m., the middle shift at 12 p.m., and the evening shift at 3 p.m. (the working shifts are 8 hours long + 30 minutes break).

    In the role of Waiter, your key focus will be to:

    • welcome guests in a friendly and engaging manner
    • provide prompt, friendly and efficient service
    • be familiar with all food & beverage items on the menu
    • support the team in delivering an excellent experience for guests
    • be attentive and proactive with the ability to respond quickly to needs of our guests and bar team
    • be an excellent team player with exceptional communication skills
    • ensure that licensing laws and health and safety matters are adhered to
    • demonstrate your passion in The Wigmore and surprise and delight our guests
    • be responsible for ensuring bills are dealt with accurately

    Do you have? -

    • excellent customer service skills
    • previous experience in a similar environment
    • flair, passion and a conscientious attitude
    • confidence, professionalism and engaging personality
    • ability to think outside of the box to surprise and delight our guests
    • excellent attention to detail
    • clear conversational English

    Apart from a competitive salary, we also offer an excellent range of colleague benefits; such as:

    • 28 days of holiday inclusive of Bank Holidays
    • discretionary service charge
    • paid overtime
    • meals on duty
    • uniform supplied and laundered or if non-uniform colleague, a complimentary valet service of work attire provided
    • complimentary accommodation at other Langham Hotels
    • discounted accommodation at The Langham, London
    • discounts for you and your friends and family in our food and beverage outlets and on Spa treatments
    • a subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
    • pension plan
    • life insurance
    • eye test vouchers
    • cycle to work scheme
    • season travelcard loan
    • colleague recognition system - being recognised and rewarded for positive guest comments or when you go the extra mile
    • learning and development opportunities, which also include paid and unpaid cross departmental training opportunities
    • two staff parties per year and a number of colleague social and community events

    Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.

    The Langham, London is an equal opportunities employer. We recruit and develop our colleagues without reference to age, disability, sex, sexual orientation, gender identity, race or ethnicity, religion or belief, marriage/civil partnership status or pregnancy and maternity status. Our workplace is inclusive and we invite qualified applicants from a diverse range of backgrounds to join us and develop rewarding careers with us.

    The Langham London, London's Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar and Wigmore Tavern, extensive Meeting & Events facilities, Europe's first Chuan Body + Soul Spa and Sauce by The Langham, our cookery school. The team at the hotel prides itself on creating enchanting encounters for our guests and we've been doing so since 1865.

    Would you like to be a Waiter in such an iconic hotel? Then go ahead, apply
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