Creative Writer - London, United Kingdom - HSBC

Description

London, hybrid/ Remote may be considered

The role holder is responsible for providing project support to the Knowledge Management team and HR content owners on the delivery of content structure and rewrite programme activities e.g.

rewriting existing content in line with best practice principles, writing new content to address programme requirements etc
Supports Content Owners with content writing activities based on leading practice principles and in line with content repurposing approach
Engages in other activities for wider content management team if available (dependent on workload / capacity)
Manages risks and issues with Content Owners and the Knowledge Management team to assure delivery of content
Demonstrate competence in own area and provide an expert advisory service as the primary point of contact for content writing queries
Creating content to meet HSBC accessibility standards
Creation of content to meet HSBC web needs
Ability to write concise content, translating HR concepts into easy digestible information for content users
Ability to understand implications and downstream impacts (e.g. following update to one piece of content)
Previous experience working in content management design, business writing or communications role
Understanding of Agile methodology
Experience working on content involving Company intranet, employee engagement or culture change
Relevant experience gained in a online written communication role in business
Will be skilled in the use of a wide variety of business software applications

Please note, in the event of a high volume of applications for this role, we will not be able to respond to each individual applicant.