Senior IT Technical Support - Birmingham, United Kingdom - Reflex Computer Recruitment

Reflex Computer Recruitment

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Senior IT Technical Support - Senior Infrastructure Support - Senior Server & Desktop Support - 1st to 3rd Line IT Support, Birmingham, West Midlands for our Financial Services clientfor a 1 year Fixed Term (FTC) PAYE role paying up to £58,000per annum plus full Company benefits for a role which could go permanent in the future. You will working within an ITIL environment and be Hybrid working normal office hours 3-4 days a week in Birmingham City Center offices and 1-2 days a week from home/remotely.

I am seeking an experienced Senior IT Technical Support - Senior Infrastructure Support - Senior Server & Desktop Support - 1st to 3rd Line IT Support person with previous Servicedesk experience gained from an ITIL financial services background.

This couldbe gained in a Banking, Stock Broking, Investment or Asset Management, Insurance - E.g. a financial regulatory / control environment.

You will be working in a team environment and in a Microsoft stack environment covering Server and PC support but focusingon core technologies including; Microsoft Server and Windows 10 & 11, Active Directory, Exchange, Ms SQL, and Office 365.

You will also be working with Citrix, Oracle SQL & Linux, VMware, Cisco Switches and Apple mobile devices (iPad & iPhone).

Your main taskswill be to provide:

1st, 2nd & 3rd line call logging and resolution (software & hardware)
Inperson support in local office (and regional offices when required)
Support and administration of network, server and desktop systems
User support & administration for business systems
Support of the telephone systems

Due to the nature of the role, you should hold some Microsoft Qualifications, i.e.

Microsoft Certified Systems Engineer (MCSE) or equivalent work experience and have worked in an ITIL environment, andcalls for an outgoing person with excellent interpersonalskills who enjoys lots of interaction with users.

You must have previously worked in a structured financial services environment, e.g. banking, insurance, pensions, dealing room, trade floor, savings, savings, assurance or investment etc to be considered forthis position.

This role is a 1 year Fixed Term (FTC) role with full Company benefits and you will be employed directly by the client as the role could go permanent in the future.

You will be working for aninternational financial services client who operate in bright andmodern Central Birmingham offices working normal office hours with some home working.

They are looking to reward this
Senior IT Technical Support - Senior Infrastructure Support - Senior Server & Desktop Support:

1st to 3rd Line IT Support a salary of between £47,000 £58,000 per annum + Good Company Benefit package. If you are anoutgoing customer focused who enjoys lots of interaction with customers / end users and is also passionate about Server / DesktopSupport then this role working 34 days a week in the Birmingham Office and 12 days a week from home/remotely could be the role for you

Why Reflex Computer Recruitment?