Student Services Assistant - London, United Kingdom - Kaplan International

Tom O´Connor

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Tom O´Connor

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Description

Student Services Assistant

Reference number:
JR232884


Location:
London Covent Garden


Working pattern:
Full Time, 37.5 hours per week


Contract Type:
Permanent


Number of roles:1


Salary:
£26,000 per annum

We are looking for a Student Services Assistant to join our team.


The Student Services Assistant works alongside the Student Services Manager on general customer services, student finance and day-to-day student administration.

They ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority.


This is an excellent opportunity for a skilled Customer / Student Services Assistant, who is looking to expand their skills and build their career with an industry leader.

A detailed job description can be viewed here.


What you'll bring to the role

  • Experience in administration work (preferably in an ELT environment)
  • Experience in working in a customerfacing environment
  • Ideally experience in dealing with and solving complaints
  • Ideally experience in processing payments

What we do

For KI Languages College:

Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills.

With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world.

Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals.

We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.


What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

  • 28 days annual leave
  • Big discounts on Kaplan courses for you and your family
  • 24/7 confidential helpline providing counselling and other support services
  • Company pension contributions
  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
  • Medicash Health Cash Plan
  • Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

How to apply
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Applicants must be able to provide proof of eligibility to work in the UK. Applicants working outside the UK may be required to produce a police check from the relevant country._**£26,000 per annum

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