Student Services Assistant - London, United Kingdom - Kaplan International
Description
Student Services Assistant
Reference number:
JR232884
Location:
London Covent Garden
Working pattern:
Full Time, 37.5 hours per week
Contract Type:
Permanent
Number of roles:1
Salary:
£26,000 per annum
We are looking for a Student Services Assistant to join our team.
The Student Services Assistant works alongside the Student Services Manager on general customer services, student finance and day-to-day student administration.
They ensure all students have the best Kaplan Experience through top quality customer service and by making the welfare and safeguarding of students a priority.
This is an excellent opportunity for a skilled Customer / Student Services Assistant, who is looking to expand their skills and build their career with an industry leader.
What you'll bring to the role
- Experience in administration work (preferably in an ELT environment)
- Experience in working in a customerfacing environment
- Ideally experience in dealing with and solving complaints
- Ideally experience in processing payments
What we do
For KI Languages College:
Every year, Kaplan International Languages (KIL) helps students from various countries to develop and improve their English language skills.
With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world.
Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals.
We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
- 28 days annual leave
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._
How to apply
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Applicants must be able to provide proof of eligibility to work in the UK. Applicants working outside the UK may be required to produce a police check from the relevant country._**£26,000 per annum
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