Senior Pension Administrator - Birmingham, United Kingdom - Bruin

    Bruin
    Bruin Birmingham, United Kingdom

    2 weeks ago

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    Description

    Job Description

    Part and Full-Time Pension Administrators and Senior Pension Administrators

    Locations: Birmingham, Bristol, Edinburgh, Glasgow, Leeds, Liverpool, London Manchester, Reading, Sheffield, Surrey (numerous locations) fully remote opportunities.

    Salary up to £40,000 + Bonus + Benefits depending on experience.

    Pension Administrators will be responsible for administering a defined set of pensions processes (member events and scheme events) for clients.

    Daily requirements:

    · Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines.

    · Setting up new members on the administration system.

    · Dealing with general queries from members/employer/Trustee/other third parties by telephone, email and letter.

    · Meeting Clients' requirements.

    · Achieving team and individual targets (KPIs, SLAs, quality targets).

    · Assisting, drafting, reviewing and presenting of projects.

    · Reviewing and updating procedures and documentation.

    · Maintaining required levels of technical knowledge.

    · Building strong relationships with client teams, client representatives and third-party providers.

    · Actively participate in team meetings and collaborate with colleagues from other domains, client teams and business areas globally.

    Addition Senior requirements:

    · Assists with management, including checking system and non-system calculations and output performed by team members.

    · Undertakes training with less experienced administrators.

    · Acts as a point of reference on technical issues and non-standard cases.

    · Identifies Risk Events and raises these with the Team Leader so as to mitigate risk (financial, reputation and regulatory)

    · Works with the Team Leader to improve operational efficiency and reduce costs e.g. by identifying opportunities for automation of calculations and full use of standard products.

    About you:

    · Experience working in pensions operations and pensions administration in the UK.

    · Experience of working in a client relationship focused environment.

    · Up to date knowledge of legislation relating to both DB and DC pension arrangements.

    · Manual DB calculation experience.

    · Team player with excellent communication skills, both verbal and written.

    · Strong analytical skills and be proficient in MS Office (especially Excel) and also ideally have knowledge of other Pensions Administration systems.

    These vacancies really do offer great opportunities to develop and further your career within the Employee Benefits industry.

    Please email: or call: to discuss all opportunities.