UK Retail Lead - London Area, United Kingdom - Hästens Beds

Description

Job Title: UK Retail Lead

Location: London

Full time with travel to European Locations

We are partnering with our client Hastens.

We are going 10 X. Will you be a part of that or read about it later?

About role

As the Retail Lead for Hästens in Europe within our prestigious luxury brand, you will serve as a master in customer experience within our retail environment. You'll play a vital role in driving profitability and growth across our network of retail stores. This role blends leadership, sales acumen, and a passion for luxury products to drive success and uphold the brand's esteemed reputation. With 7 stores currently in operation in 4 countries across Europe, Hästens is committed to expanding its brand presence and has ambitious growth plans for the future.

Retail Lead deliverables

· We expect you as Retail Lead to be able to grow the profit of 7 stores in 4 countries across Europe and constantly generate more sales.

· We expect you to make regular store visits in all our flagship stores.

· Master new sales technique with store managers and sales associates with presentation materials, information, and event promotion, e.g.

• Analyze Profit & Loss reports and store performance
• Development of the business of Hästens flagship stores by closely following up on their Business Action Plan to improve traffic, revenue, and conversion rates.

Primary responsibilities

1. Strategic Planning

• Monitor and evaluate traffic, conversation rate and average ticket value.
• Meet regularly with Store managers to discuss strategy and actions.
• Follow up by analyzing Profit & Loss reports and store performance to develop the business action plans together with the Store managers.
• Build and plan marketing activities in the area.
• Plan for growth and execute PR events in the area.

1. Power of action

• Taking control of the business for the stores by closely following up their business action plans.
• Generate new leads in Hospitality; identify and contact decision-makers, screen potential business opportunities and select the deals in line with strategies.
• Make sure that the stores act with the customers in mind and provide them with world-class service, follow guidelines and store design. Ensure to guard the brand from being used the wrong way.
• Make sure to keep strong teams and provide the store managers with guidance and expertise of retailing such as sales trainings.
• Create and implement overarching outbound sales and business development strategy; sales processes, structure
• Build a strong network through collaborations for events and sales.
• Identify bottlenecks in the sales process and act on it.
• Communicate new products, service opportunities, special developments, deal structure and pricing with business value analysis.

1. Represent the Hästens brand

• Follow guidelines, use tools and ensure a structured way of working when it comes to sales, visual merchandising, store concept. Respect and keep deadlines and follow up on results.
• Establish and maintain good and strong relationships with Hästens wholesale partners and their stores.
• Act as true professional by representing the Hästens blue-check values; awake, enlightened, empowered, committed, open, business minded, accountable, serving, respectful and loving.

Experience and requirements

Educational Qualifications:

· Bachelor's or master's degree in a relevant field.

Work Experience:

• Years of proven work experience in retail sales is considered an advantage.
• Demonstrated success in both B2C and B2B sales with solid negotiation skills.

Technical Competencies:

• Hands-on experience with ERP and CRM systems, with a preference for proficiency in Salesforce.
• Proficient in MS Office Suite, particularly MS Excel.

Analytical Skills:

• Proficiency in data analysis, forecasting, and budgeting.
• Proven ability to plan strategically to achieve sales objectives.

Presentation Skills:

· Excellent presentation skills to effectively communicate ideas and propositions.

Travel Requirements:

• Ability to travel extensively (approximately 70-80%) throughout the assigned territory.
• Monthly visits to Köping, Sweden, demonstrating flexibility and adaptability.
• Driver's license

Language Proficiency:

· Fluent in English

High Growth Adaptability:

• Capacity to stay two steps ahead in a fast-paced, high-growth business environment
• Commitment to meeting and exceeding challenging sales goals.