Family Support Assistant - Hall, United Kingdom - Milton-Keynes-Council

Tom O´Connor

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Description
Job Introduction

We're looking for an enthusiastic and motivated Family Support Assistant to join the Family Assessment and Support Team known as FAST.


You'll provide practical help to parents alongside boosting their knowledge and skills that will help them to manage daily routines and improve children's care.

You may also provide budgeting support where families are struggling to meet a child's basic needs.

You'll have experience of working directly with adults, but this doesn't have to be within Children's Social Care. You'll need to build effective working relationships with parents to motivate and support them.


You must be able to write basic reports and should be confident using IT systems to keep accurate and timely records.

A level of mathematical ability to support basic budgeting work is also required.


This role involves lone working but as part of a large and busy team with regular supervision and access to a range of training plus opportunities to support colleagues during joint visits.

Travel for this role is required so you'll need access to a car.

This role also involves manual handling and practical work in cluttered and often unhygienic homes using protective clothing as required.

This role is 25 hours per week working 8am-1pm Monday to Friday.

There is some flexibility on the working day depending on the workload, for example you may work 9am-2pm if required.

For more information, please contact Deputy Manager Kay Newman or Team Manager Garry Lake on:


Interviews will take place on the week of Monday 8 May
Role Responsibilities

  • Work with families in their own homes providing practical support to improve home conditions and household safety.
  • Undertake assessment of family's financial circumstances and provide budgeting support, basic debt advice and signpost to money advice services.
  • Support families with developing effective morning routines for children including healthy eating and school routines.
  • Keep accurate and timely electronic records of interventions completed with families.
  • Contribute to multi agency meetings as required, providing accurate written reports of work.
  • Good verbal and written communication skills and IT skills.
  • Direct work skills with adults.
  • Ability to work flexibly alongside other agencies/professionals and work effectively as a team.
  • Emotional and physical resilience to work in a practical support role with vulnerable families in their own homes.
About The Company

Milton Keynes is a diverse, welcoming, and expanding place, built on smart ideas with even bigger plans for the future.

We have world class attractions, beautiful open spaces, and a great standard of living.


Milton Keynes City Council is one of the largest employers in the region, making a difference every day for local people.

We're responsible for all local government services in MK including education, housing, highways, and social services - around 240 services in all.

Our values are to be dedicated, respectful, and collaborative.

If this sounds like you, join us for a stimulating and fulfilling career measured on results, and a rewarding work-life balance.

Package Description
We are really proud of the benefits we are able to offer our staff here at Milton Keynes City Council, including:

  • Local Government Pension Scheme, considered to be one of the best employer contribution rates of 18.8%.
  • 28 days annual leave per year in addition to statutory and public holidays, rising to 32 days after 5 years.
  • Holiday Purchase Scheme.
  • Our Professional Development Centre provides access to courses such as inhouse management development programmes endorsed by the Institute of Leadership, coaching and mentoring and access to our Smarter Learning portal
  • Cycle to Work Scheme.
  • Health Cashplan.
  • MK Advantage benefits package a range of savings on a wide range of retail, leisure and entertainment products and services such as Pizza Express, M&S, B&Q, John Lewis and Arriva Travel.


  • Blue Light Card

  • Employees working within Social Care can qualify for a range of discounts from national retailers to local businesses in a wide range of categories including holidays, cars, days out, fashion, gifts, insurance, phones and much more


  • SmartGo

  • Aimed at encouraging lowcarbon transport and healthy lifestyle with discounted travel e.g. Halfords, Arriva, Europcar, National Railcards and Stagecoach.
  • Homebuy Scheme (for eligible roles).
  • A full range of family friendly policies including enhanced Maternity, Adoption and Paternity entitlements.
  • Childcare Subsidy.

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