Commercial Administrator - Blantyre, United Kingdom - Record

    Record
    Record Blantyre, United Kingdom

    2 weeks ago

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    Description
    Job Description

    The main responsibilities of the role are:

  • Manage the reception, which involves answering calls and diverting to the correct department.
  • Manage and process emails in shared mailboxes.
    • Undertaking general administrative / 5S tasks and database management.
  • Support various internal teams with the management of external customer portals.
  • Process new sales opportunities on to CRM database.
  • Support the Sales-team with the management of 'quick-quote' core-install proposals.
  • Support the QS with the management of Sub-Contract order processes.
  • Creation and management of quote and project files on company server.
  • Process new sales orders, including updating CRM and creating new project records on Sage.
  • Management of new account-applications including updating CRM database and Sage.

    • Essential Criteria

  • Previous experience in a similar role, with excellent customer service skills.
  • A motivated and tactful individual with a strong willingness to learn.
  • Excellent attention to detail.
  • High level of computer literacy and working knowledge of Microsoft Windows Office, CRM and Sage.
  • High standard of written and spoken communication.
  • Quick learner.