Data Insights Analyst - London, United Kingdom - Freshminds

    Default job background
    Description

    Job Description

    Our client is a global leader in the design, marketing, and distribution of premium lifestyle products, and is seeking a Senior Analyst to help in delivering best-in class data analyses, customer reporting, dashboarding and senior management.

    You will be required to use your technical skills in order to access, summarise and manipulate the customer data required in order to derive evidence-based recommendations. You will also be well versed in turning these insights into clear, succinct, and compelling stories with which to help advise on decision making, across the business.

    Responsibilities

    • Carry out end-to-end analyses, from data extract & analysis to visualisation and translate insights into compelling and actionable recommendations.
    • Analyse customer trends to inform business performance from a customer point of view, by brands, markets, and distribution channels.
    • Gather Transactional behaviour data, Models migrations data and Customer Voices feedback to show a 360 view of the customer.
    • Design and build automated customer dashboards, to help the Insights team uncover trends and opportunities.
    • Support Data Science team in building an advanced data science strategy & roadmap, with a suite of models aiming at optimizing customer experience.

    Requirements

    • 2-3 years' Data Analyst experience, ideally with experience of analysing Customer transactional-level data.
    • Demonstrated experience with data extraction & analysis tools.
    • Strong skills in SQL, Dataiku, Tableau and Office suite are preferred.
    • Previous experience working within the luxury brand or retailer markets is preferred.

    Details

    • Start date: ASAP
    • Rate: £40,000 FTC
    • Duration: 12 months
    • Location: Hybrid, 3 days per week in central London office