Order Processing Coordinator - Kirkby in Ashfield, United Kingdom - Brightwake Ltd

Brightwake Ltd

Verified Company

Kirkby in Ashfield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Brightwake Ltd is a Nottinghamshire based manufacturer and distributor of medical devices, also specialising in and research & development and engineering.

A family business of over 40 years, we work closely with an international client base of contract manufacturing partners whilst also manufacturing and distributing our own range of 'Advancis' branded wound care and surgical products.

This is a fantastic opportunity for a motivated, organized individual with excellent communication and IT skills to join a fast paced, growing company with a diverse manufacturing and product portfolio.

Reporting directly to the Customer Support Manager, this role will support the requirements of customer support, Sales and Marketing departments.

Key responsibilities include;

Process order requests in a timely and accurate manner
Process order requests via 3rd party client systems, such as NHS Net EDI
Raise and distribute invoices
Generate commercial invoices for export shipments
Liaise with clients and internal distribution centre to organise shipping and logistics
Expedite internal/external sales requests, or deal with issues, by liaising with Sales, Marketing, Regulatory Affairs, Quality Control or Finance departments.
Assisting in contacting partners and distributors, building relationships and gathering data for forecasting.
Administer marketing events (bookings, purchase order and invoice processing, shipping and preflight checks)
Support sales department and clinicians with sample, literature and promotional merchandise requests
Acquire market and product knowledge to better support the business and its customers.
Utilisation of CRM and other internal software systems