Outbound Customer Specialist - Omagh, United Kingdom - Whytematter

Whytematter

Verified Company

Omagh, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are excited to be working with our client
- a successful company within the energy industry. They are looking for an Outbound Customer Specialist to join their team.

About the role

Reporting to the Sales and Retention Team Leader, you will work as part of a team specialising in the retention of customers.

For this role we are seeking enthusiastic sales professionals who enjoy working within a target driven, fast-paced team environment.

Day-to-day, here's what your new role would look like:

Retaining customers via outbound channel.
Sales administration and support.
Upselling and crossselling of products and services.
Develop and maintain positive working relationships both internally and externally.
Perform all duties in line with company policies, procedures, and relevant industry guidelines.

About you

Excellent numerical, spoken, and written communication skills with the ability to listen effectively.
Experience of sales and negotiation with customers.
Strong IT skills with experience of Microsoft Office.
A suitable place to work at home and good broadband connection.
Experience of liaising directly with customers to promote the services of the company.
Experience of using contact center telephone systems.
Outbound sales experience.
GCSE Education (grade A-C to include Math and English) or equivalent.