Associate Service Project Manager - United Kingdom - ABB Schweiz AG

Description

Associate Service Project Manager Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this role, you will be responsible for the execution of small installation, commissioning, and start-up projects for new ABB UPS systems within the UK. Managing the project related tasks and milestones, whilst coordinating with all relevant stakeholders from order acceptance to final handover.

You will also maintain and enhance customer satisfaction by ensuring that customer requirements and all targets are met, providing excellent service at every stage of the project.

Homebased role with regular travel to our Coleshill site and occasional nationwide travel to customer sites as necessary.

Your responsibilities

• Working alongside the existing Service Project Manager, planning day to day activities for the field service engineering team.
• Working alongside the order management team and the logistic companies to ensure safe and on time delivery of parts.
• Responsible for risk & method statements (RAMS) which are to be issued to engineers and customers.
• Ensure submitted engineer work reports are checked, stored and submitted to the customer in a timely manner in accordance with our policies and contract KPIs
• Working with suppliers and subcontractors and other ABB functions to coordinate projects.
• Carrying out sustainability observational tours (SOTs) regularly. Ensuring engineers are working efficiency and in line with ABB polices and Health, Safety & Environment (HSE).
• Analyzing and addressing project risks, and regularly disseminating lessons learned.
• Building strong relationships with the field service team and customers.

Your background

• 1-2 years of experience in project and/or service coordination, working in UPS industry.
• Demonstrate experience in engineer coordination and UPS service management.
• An excellent geographical knowledge of the UK
• Knowledge of Microsoft Office tools such as Excel, Word and Project based platforms would be an advantage.
• A collaborative, solution-focused approach and strong English written and spoken communication skills.
• A HNC, HND or degree in Electrical or Electronic Engineering. Practical experience with 18th Edition installation or field services for UPS and Prince 2 project management certification would be an advantage

More about us

We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website

Work model: hybrid #LI-hybrid