PCN Care Co-ordinator - Stevenage, United Kingdom - Primary Care Careers

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    Permanent
    Description

    Job summary

    Stevenage Healthcare Ltd (SHL) and Stevenage South Primary Care Network (SSPCN) has an opportunity for a care co-ordinator to join our team, to support our GP practices and assist in re-shaping primary care across our communities. The role is offered on a full time basis for hours per week, which may include some evenings and weekends.

    Care coordinators play an important role within the PCN by adopting a flexible approach to patient care and service delivery. With the ever-increasing pressure and workload in primary care we have identified a need for a care coordinator who can support the wide range of PCN and practice services, contracts, and day-to-day delivery. This is a hands-on role that will support patients, provide data insight, support project delivery and will require the individual to develop a strong knowledge of the various PCN services, criteria and referral routes.

    If you are a skilled care co-ordinator, with excellent person-centred planning experience and strong local knowledge for accessing key support, then we would love to hear from you

    Main duties of the job

  • supporting the clinical directors in coordinating all key activity, including access to services, advice, and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred.
  • supporting digital initiatives.
  • responsibility for the co-ordination of the patients' journeys through primary care.
  • About us

    SSPCN is made up of local practices who are commissioned to work together to provide a range of healthcare services to a population of 60,000 patients across Stevenage. The core network practices include Bedwell Medical Centre, King George and Manor House Surgery, Knebworth & Marymead Medical Practice and Shephall Health Centre, however other practices may join the PCN in the future. The PCN is governed by a PCN board, with representatives from each practice, who provide oversight of the service and approval for strategy and future PCN plans and objectives. SSPCN have a fantastic work ethic and strongly believe in supportive teamwork.

    Stevenage Healthcare Ltd has been tasked with providing delivery and support for Stevenage South Primary Care Network. The company will in directly employ staff to provide development and delivery of SSPCN contracts and areas of work, as well as explore wider healthcare opportunities to support local people and provide positive health outcomes for our population. This role will in future be transferred to SHL.

    Job description

    Job responsibilities

    Ifyou would like to find out more information about this role, please see theattached job specification.

    Person Specification

    Qualifications

    Essential

  • Ideally you will have a Diploma Level 2 in Health and Social Care, or an equivalent qualification.
  • Experience

    Essential

  • Strong listening and communication skills.
  • Familiar with local resources and services, including how to access them.
  • Motivated by helping people, with care and empathy.
  • Able to deliver person-centred support in a non-judgmental way.
  • Experience of completing holistic person-centred care planning assessments.
  • Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups.