- Responsible for a portfolio of client accounts within the business and will be targeted to retain and grow those accounts.
- Retain and upsell clients by understanding client's businesses and requirements to ensure the highest level of customer service and maximize all potential opportunities
- Manage and re-negotiate contract renewals
- Maintain an up-to-date pipeline, recording all relevant activities in Salesforce
- Fully understand our proposition and be able to demo/discuss products/services in detail.
- Forecast and track key account metrics and KPIs in Salesforce
- Maintain and develop industry and product knowledge by participating in training opportunities (internal sessions), reading professional publications (e.g. Maintaining personal networks via LinkedIn
- You will be able to understand and interpret client data clearly and commercially
- You can effectively communicate and have stakeholder management skills
- You will have effective time management and multitasking skills
- Competitive salary
- Flexible/versatile work options to support your unique work-life balance'
- Company pension scheme
- 25 days holiday and holiday purchase options
- Private medical healthcare
- Company socials and events
- Bike to work scheme
- Opportunities to give back to local communities through volunteer days
- Options to join and lead diversity and inclusion initiatives
- Invitations to office social events and sport activities
Junior Account Manager - City of London, Greater London, United Kingdom - FE fundinfo
Description
FE fundinfo is a global leader in investment fund data and technology.We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.
We are currently recruiting for a Junior Account Manager to join our team in a flexible hybrid capacity working from London.
All potential candidates should read through the following details of this job with care before making an our dynamic commercial team covering sales, account management, marketing, publishing, and partnerships.
As a Junior Account Manager, you'll collaborate closely with sales leaders, focusing on supporting current customers and business partners.Your dedication to excellent customer service will be essential as you represent the "FE fundinfo" brand, strengthening existing relationships and exploring new opportunities.
You'll play a vital role in helping clients achieve immediate and future business goals while contributing to innovative thought-leadership a successful candidate, expect significant support from a Senior Account Manager during your on-boarding.
Your key responsibilities as an Account Manager will be: