Receptionist - Manchester, United Kingdom - Lah Property Marketing

Lah Property Marketing
Lah Property Marketing
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Description:


Receptionist - Full Time

£24,000

Manchester


We have an exciting opportunity for an experience and efficient corporate receptionist who is ready to move into a role will additional facility management responsibilities.

You will relish a challenge and be highly organised, managing contractors and providing admin support to the off-site Building Manager.

The role is based at a modern office building, ideally located in central Manchester.

You will deliver an exemplary tenant and visitor experience, understanding the importance of creating a community vibe in the building.

You should be well presented with proven experience and confident to take ownership of this busy and varied role.


Hours and salary
£24,000 (£12.31 per hour)

Monday - Friday 8.30am - 4.00pm


Key Responsibilities:


Reception

  • Manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations
  • Meeting, greeting and registering all visitors to the building, providing exceptional customer service to all
  • Efficiently managing deliveries, including couriers and post
  • General administration, as required

Building management

  • You will quickly establish yourself as 'the face of the building' and the go to person for questions / queries
  • Work closely with the offsite Building Manager confidently reporting building issues and helping manage to resolution
  • Manage contractors visiting the building to undertake regular maintenance, issuing keys as required and updating the progress / maintenance log
  • Develop strong working relationships with the local letting agents and support them by ensuring any vacant office space is kept pristine in preparation for viewings

Tenant experience and community engagement

  • Research and deliver relevant initiatives, freebies and services which are of interest to those who work in the building, as and when required
  • Introduce a monthly newsletter promoting initiatives and concierge services
- helping to create a community vibe


Skills, Knowledge and Expertise:


  • Proven experience in a front of house reception role and are ready for a new challenge
  • Facilities management experience (desirable)
  • Personable and proactive with a confident manner and able to deliver impeccable customer service
  • Selfmotivated and thrive in an environment where you are required to multitask
  • Excellent problem resolution skills along with outstanding communication and active listening skills
  • Competent Microsoft Office / App / Social Media user and willing to learn in house systems and processes

Benefits:

Company pension

Referral programme

Wellness scheme, including a 24-hour confidential helpline

Company events


About LAH Property Marketing:

LAH Property Marketing provide property-savvy front-of-house reception, on-site marketing teams and lifestyle managers for commercial property schemes nationwide.

For all developers, agents and property managers who believe in the power of extraordinary people. Our bespoke marketing and people services create the right impression, because, every tenant and visitor matter.
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