Trainee Application Support Specialist - Halesworth, United Kingdom - Spectra Packaging Solutions Ltd
Description
Due to continued expansion, we are currently seeking a Trainee Application Support Specialist to work within a small but dedicated IT team across 2 sites within the Holton/Halesworth area.
You will be required to provide specialist support across a wide range of hardware and software issues to ensure the business runs smoothly and assist, design, maintain and develop complex software solutions across a variety of technologies, utilising existing software development tools currently in use by the team.
The role is varied and will require a team player who is adaptable and service-driven to meet the needs of team objectives.
Responsibilities and Duties
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems, telephone systems and networks.
- Responding in a timely manner to service issues and requests.
- Providing technical support across the company (this may be in person or over the phone).
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Liaising with thirdparty companies (both software and hardware) to guarantee the unique needs of the business are met.
- Developing a detailed understanding of our current software, data structures and processes across our systems
- To become involved in the next generation of Software projects across the business
- Testing new technology and software.
You will have:
- Demonstrable experience of working with hardware and networks.
- Proven knowledge and understanding of and SQL Server. Experience in Python and Django is beneficial but not crucial.
- Knowledge of software engineering best practices. For example, testing processes, coding standards, version control.
- The ability to demonstrate good skills in analysis and logical thinking.
- A passion for working in IT, adaptability to flourish in an everchanging environment and a drive to improve your technical skillset.
- An excellent team player with effective interpersonal skills to build positive relationships with others.
- An innovative mindset in exploring better ways of working and solving problems independently.
- An honest, reliable and hardworking work ethic with a positive 'can do' attitude.
- Conscientious with a sharp eye for detail and a pride for delivering excellence consistently.
- An ability to pick up processes and operations effectively.
- Flexible and willing to adapt.
- Committed to sustainability in terms of supporting the environment.
- Selfmotivated, embracing challenges and open to change.
Closing date:
Sunday 2nd June 2024
Job Types:
Full-time, Permanent
Benefits:
- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- Onsite parking
- Sick pay
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 02/06/2024
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