Facilities Administrator - Manchester, United Kingdom - Oak View Group United Kingdom | Co-op Live | Rhubarb Hospitality

Tom O´Connor

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Description

Oak View Group:


Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.


About the Venue:
We're on a mission to create the best live music experience in the UK.

Co-op Live will offer a warm Manchester welcome to over 23,000 fans and amazing artists.

With innovative smart 'bowl' design, cutting edge visual and acoustic technology, plus 32 amazing bars and restaurants and 12 premium lounges and clubs, we're creating a unique space for the people of Manchester and beyond.

World class, planet friendly and all in the heart of our local vibrant community.

For more information - Co-op Live


Role Purpose:
We are expanding our facilities team and looking for a Administrator to join the team.

This role is key in keeping the department running smoothly behind the scenes and supporting the team with all admin tasks.


Everyday will be different, working with facilities team to coordinate routine inspections for electrical, plumbing HVAC systems, managing the inbox and answering general queries, recording keeping, raising the teams PO's for invoices and track spending activity across the facilities management department.


You will develop integral working relationships with external providers, support the team with all admin for projects such as service level agreements and competitive bid tenders to ensure our facilities contracts are cost effective and Co-op Live receives an excellent service of delivery.


Responsibilities:


  • Work with the facilities team to set up, develop and maintain record keeping activities and maintenance logs
  • Track facilities management cost v spend activity
  • Support projects for competitive bids and service delivery
  • Coordinate routine inspections across facilities electrical, plumbing & HVAC systems
  • Maintain an inventory of facility supplies, equipment, and spare parts, working alongside the Helpdesk Coordinator
  • Manage service level agreements to ensure Coop Live receives exceptional service
  • Generate reports on service level activity, inspection logs, purchase orders and budget spend
  • Identify opportunities to improve processes, streamline workflows, and enhance service delivery to address recurring issues and improve overall efficiency
  • Develop response plans for various scenarios natural disaster, medical and security threats and carryout drills and organise training sessions
  • Manage the facilities inbox and responding to queries

What Co-op Live will give to you


Alongside the benefit of working with an awesome team of talented people, we want to help you get the best out of your work and have a work life balance.


  • Provide you with development opportunities
  • Key objectives for you to succeed in your role
  • Your general wellbeing is at the forefront of our minds, we understand the importance of balancing work and personal commitments

Salary:
£26,000 - £30,000 plus benefits

  • 25 days holiday plus bank holidays
  • Employer pension scheme
  • Private Health Care scheme
  • Vitality
  • Life Assurance 4 x basic salary
  • Eyecare vouchers
  • WeCare Employee Assistance Programme to support you and your family 24hrs, 7 days per week when you need the service
  • Company sick pay scheme
  • Enhanced family friendly benefits
  • Team social events

Closing Date: 25 May 2024


Knowledge, Skills and Experience:

Essential:


  • Proven admin experience ideally within facilities management
  • Excellent organisational and multitasking abilities to make informed decisions
  • Effective communication skills and excellent customer service delivery
  • Proficiency in Microsoft Office Suite
  • A positive cando approach to health and safety
  • A brilliant team member who puts people first
  • Experience of taking control of situations when required and decision making
  • A passion to deliver the best fan experience at our incredible new venue
  • An infectious cando approach and flexibility
  • Thrive when it's buzzing and show resilience in getting things done
  • The ability to work well under pressure and as a member of a team

Desirable

  • Knowledge of H&S, HAACP systems
  • Recognised Health & Safety certificate or qualification

Our Inclusion Commitments:
Our venue is for the fans, the artists, everyone Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK


We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

We also believe that inclusivity drives innovation, strengthens our
people, improves our
service, and raises our
excellence.

Employee Screening and Eligibility to

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