Receptionist West Midlands - MediCruit
Description
DENTAL RECEPTIONIST, STOURBRIDGEWe're looking for an Experienced Dental Receptionist to join this independent established NHS/Private practice in Stourbridge
This role may involve covering as and when at their sister practice in Wolverhampton - This will be discussed further at an interview
- To start asap
- This is an exciting opportunity is available to work on a Full or Part time basis
- The practice will consider purely reception role but desirable to have a dual reception and dental nursing role.
- Salary DOE
Practice information:
Located in beautiful, affluent, quiet tourist village of Kinver. This is a 2 surgery practice, computerised using SOE with digital x rays. There is plenty of off road parking
Job Role:
- Impeccable reception manners and professional customer care is mandatory
- First contact for patients, showing utmost respect and ensuring a smooth and positive patient journey.
- Building patient confidence and faith in the practice and leaving a great impression.
- Encouraging excellent patient reviews on Google and Friend & Family
- Being eyes and ears of the practice, keeping an eye on day to day issues and resolving/communicating to appropriate individuals
- Answering the phone, booking and amending appointments and making recalls
- Maintaining full dentist list and managing diaries
- Ensuring no patient debts generated
- Updating patient records, ensuring accurate and up to date patient information on system
- Informing patients on all services on offer
- Maintaining patient confidentiality and following GDPR regulations at all times
- General reception housekeeping
- Responsibly handling payments
- Effectively communicating with other team members to maintain positive working relations
- General administration tasks, such as photocopying, scanning, printing, shredding and sorting/filing/sending forms
- Following practice policies and protocols at all times
- Understanding, sharing and promoting business ethos
- Desired skills and personal qualities
- Knowledge of SOE system
- Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Patience
Requirements:
A satisfactory DBS is required for this position.
For more details contact
J on or request more info.
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