IT Support Assistant - Lincoln, United Kingdom - McCarthy Adams Recruitment
Description
IT Support Assistant | Lincoln
IT Support Assistant duties:
- Assist with and support printing of system daily, weekly and monthly reports
- Assist with and support correct configuration of system
- Ensure that system data extracts are placed in correct networks
- Provide day to day, 1st line IT support to colleagues, solving issues requiring internal action and manage 3rdparty IT vendors to resolve support requests requiring external expertise in a timely manner
- Management of departmental documentation
- Support SQL developments / processes
Person Specification:
- Minimum of 2 years experience within an IT department
- Work experience within IT / Office environment (ideally helpdesk / 1st line support analyst)
- Knowledge of various operating systems, Microsoft 365 and Windows server, enterprise backup and recovery procedures and system performance monitoring tools.
- Knowledge of windows operating systems
- SQL / Excel useful
- Relevant degree / qualifications (Computer Science degree)
- Ability to drive and own or have access to a vehicle
ITjobs #ITsupport
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