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Case Handler - Bristol, United Kingdom - Signature Recruitment Ltd

Signature Recruitment Ltd

Verified Company

Bristol, United Kingdom

1 month ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Signature recruitment have partnered with a successful and friendly property company in the hunt for a Case Handler.

While this job is totally remote, you'll need to be able to commute into Bristol of a weekly catch up with your manager (usually lunch or a coffee).

The Company:

This growing company are experienced in the tasks required in securing occupied properties on behalf of lender clients as well as adding value through completing major property refurbishments.

The focus on possession, renovation, maintenance and insurance.

Benefits and Package:

Basic salary £27,000
Totally remote working
Generous holiday
Excellent team environment

The Job:

Management of a property caseload
Communicating with clients, policyholders, and tradespeople
Working within client SLA's
Monitoring progress of all cases and relaying relevant information to all parties accordingly
Building relationships with policyholders and guiding them through each stage of the process
Managing any complaints that may arise
Adhering to all service quality standards set by the company

Requirements:

Previous claims management experience would be beneficial but if not they require previous experience of developing successful relationships within a client focussed environment.
An adaptable attitude and flexible approach to work
A positive outlook and be a confident communicator
Excellent telephone manner

This role is Monday-Friday 9am - 5pm